"Got a Tucson at a great price. Sales staff were..."
Got a Tucson at a great price. Sales staff were excellent, friendly, no pressure at all. Great Covid safety factors in place. Will gladly go there again.
"Where do I begin. First of all, I feel like I was..."
Where do I begin. First of all, I feel like I was whealer dealer talked into this leased vehicle I have. I had one for 2 years, the price was good and it was a good vehicle. I go to get my 2nd one, thinking that when he put the price in front of me, it was approximately the same as my last one. Same make and model. A bit of an upgrade. When the payment came out of my bank acct, it was double. Only to find out it was bi-weekly, not monthly like my last SUV. $600.00 a month. I should have known when the financial manager said to me, "Once you sign this, you can't get out of it." I should have ran for the hills! In my 62 years, I have never heard anything like that. I told the salesman that I wanted a 3 year lease which is 0% interest. I look at my paperwork and he had put me on a 4 year lease for 1.99%. Why would I want that. Doesn't make sense in the lease. Like, yes please, could you please charge me more.
Then I had questions for the salesman after purchasing it. He would not call me or email me back. I had to physically go in there to ask someone else a question about the car.
Then I get a "Safety Recall Notice" in the mail saying my car might start on fire because of the brakes. Don't park it near your house or other cars. So, here is this $600.00 a month vehicle sitting in the street that I am too afraid to drive that might also get damaged in the street from kids or other cars. I called Finch to make an appt. to get it fixed and they don't have the parts. Like what!
I mentioned all of this to my bank manager and he knew right off the bat who I was talking about. He said the same thing happened to him. I am just so upset right now, I can't stand it. Yes, Finch will probably post on here for me to contact them and they will give me a free oil change. Not acceptable.
"Best dealership in London! Place was clean and COVID..."
Best dealership in London! Place was clean and COVID safety was excellent. Everyone was very friendly and helpful. Steph, Jamal and Hass were all extremely efficient and helpful. They made sure my family got all the details and came up with a vehicle and plan that works for us! We couldn't be happier with our 2021 Tucson! We feel relieved to have a reliable and safe vehicle. We won't buy/lease from anywhere else! We have also had great experiences with Jameel, Samir and KJ! Highly recommend everyone!
The staff in service are very nice and equally helpful! Kareem usually takes care of us and is knowledgeable and efficient.
"I have to say Nick was awesome, the rest of the team..."
I have to say Nick was awesome, the rest of the team was so friendly and helpful. I have never had so much fun buying a car in my life. I would not only recommend Nick again but finch dealership. The Financial guy was awesome also, so professional.
"Wouldn’t ever deal with him again I feel I was taken..."
Wouldn’t ever deal with him again I feel I was taken advantage of. Him and KJ. they are a smooth tag team!! I would never recommend them.
"I've just had the best experience at Finch Hyundai, and I..."
- Diane Lee
I've just had the best experience at Finch Hyundai, and I cannot thank the team enough. KJ El Kadri and Clint Johnston have not only been professional, approachable and knowledgeable but they were willing to help me make the best choices for my needs. Oh, and I'd like to also thank Brandon Baron for such an easy-to-follow tutorial video for the features of my car.
"K J IS A VERY HELPFUL DEDICATED AND PROFESSIONAL SALESMAN..."
K J IS A VERY HELPFUL DEDICATED AND PROFESSIONAL SALESMAN ,VERY EASY TO DEAL WITH , HIGHLY RECOMMEND HIM TO PURCHASE A CAR FROM! THE STAFF AT FINCH IS SO FRIENDLY ANS HELPFUL!
"KJ was very helpful and very patient with me on making an..."
- Debbie & Frank
KJ was very helpful and very patient with me on making an important decision on which was best for me. I truly appreciate the time he took to assist me. I will certainly recommend him to all my friends and family. Thank you
"It was my first time every buying a car and I just..."
- Dunia Hussein
It was my first time every buying a car and I just bought a 2021 Hyundai Sonata and with KJ helping me it was an unreal experience! He helped with everything that I needed and was just overall an 11/10 experience with him! Everyone else there was also very helpful and so kind and made sure that I was always happy! Thank you KJ And the finch Hyundai team for everything and overall giving me a great experience with you guys!
"Very professional and great spirits! Would definitely..."
Very professional and great spirits! Would definitely recommend coming to finch Hyundai and working with KJ! Can’t wait to take home my new Tucson