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Justin Ortiz
Justin Ortiz at Toyota of Tampa Bay

Justin Ortiz

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.6
159 Reviews

Languages Spoken

Spanish Spanish

4.6

159 Reviews

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159 Reviews of Justin Ortiz

December 28, 2025

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Employee Rating

Justin is always courteous and professional. He keeps me informed and lets me know the cost upfront. More

by AEJSP2007
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Recommend Dealer
Yes
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Dec 28, 2025

Toyota of Tampa Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2025

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Employee Rating

Great and fast service also great communication. Justin walked me thru the steps they were gonna going to work on my car More

by danielcruz0600
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Recommend Dealer
Yes
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Dec 22, 2025

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

December 21, 2025

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Great service! thank you for the quick turnaround. Happy Holidays to you and entire crew! More

by Muthu
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris from Service Dept

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Dec 21, 2025

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

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Friendly competent staff from the check in for service to the transition to the sales and finance team for a new vehicle purchase. More

by imagroovymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Colon, Amir Aboroomi

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Dec 19, 2025

Toyota of Tampa Bay responded

Thanks for sharing about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

December 18, 2025

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my experience was great my wife and i have no complaints everything went well. plus the cafe breakfast was wonderful. More

by larrywalden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Peterson, Robert Privett, Kyle Purdy, Erica Ortiz, Lee Oztolaza, Richard Proper, Olivia Pontes

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Dec 18, 2025

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2025

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Employee Rating

I was in for a service appointment for my Corolla Cross lease , and spoke to Amir about upgrading . Amir went above and beyond to put me into a lease for the vehicle I really wanted at the payment I requir More

by imagroovymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Colon, Amir Aboroomi

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Dec 15, 2025

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

December 10, 2025

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Employee Rating

This dealership is amazing,I drive a hour to get my suv service here. No complaints. Great customer service. More

by Charnelle22.cb
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Recommend Dealer
Yes
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December 07, 2025

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Justin was great. No complaints there. The time I was there waiting for my car for a simple oil change was unacceptable! I arrived at 12:25pm with a pre scheduled app More

by Jimenezzr
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 11, 2025

Toyota of Tampa Bay responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 01, 2025

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Employee Rating

It was great experience and Just Ortiz was great and was extremely helpful. Overall a very positive experience. More

by ARMANDO
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Workmanship
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Recommend Dealer
Yes
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November 30, 2025

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Employee Rating

This delearship is honest and trustworthy. Ask for Justin, he is understanding and explains what our car needs in simple terms. More

by ATOZEVANS
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Recommend Dealer
Yes
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