Lee Oztolaza
Lee Oztolaza at Toyota of Tampa Bay
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Lee Oztolaza

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.5
16 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.5

16 Reviews

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16 Reviews of Lee Oztolaza

December 29, 2023

Dealership Rating
Employee Rating

Everyone I crossed paths with was warm and friendly. Derrick in the service department took excellent care of my car and me. My car was ready at the time Derrick promised. More

by MIMAW_MARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 30, 2023

Dealership Rating
Employee Rating

Awesome service as usual. Simple, direct and done! Thank you all for your great service More

by CICSERGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: derrick howard

October 21, 2023

Dealership Rating
Employee Rating

Lee is amazing always has great customer service and treats all her customers great. Even though she is not an advisor I always fo to see her and she always helps me More

by icecold3025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2023

icecold3025 responded

Lee is amazing she is a great employee truly amazing thank you

August 25, 2023

Dealership Rating
Employee Rating

My service advisor Gian was great. He was quick with everything and was really quick. Had me out in less than an hour. Explained what was looked with the multipoint inspection as well. More

by Miikeegee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Ortiz , Gian,

November 09, 2022

Dealership Rating
Employee Rating

A++ Lee and Amber were amazing! Excellent experience and customer service as always. Highly recommend More

by Silwad05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

October 09, 2022

Dealership Rating
Employee Rating

Tristan, my advisor. so very good. Help me with everything i need. Coming back for sure! More

by maritza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

September 25, 2022

Dealership Rating
Employee Rating

Lee charged me $600 for an oil change pretending to be helpful giving an overall $100 off discount to the bill. More

by hooligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

September 20, 2022

Dealership Rating
Employee Rating

Lee was great always provides great customer service and very helpful I recommend to see Lee More

by Qfesser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2022

Qfesser responded

Lee is AWESOME!

August 29, 2022

Dealership Rating
Employee Rating

Lee was excellent to work with great service and communicates well thank you for a job well done More

by hlillian222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2022

Toyota of Tampa Bay responded

Thank you for sharing your appreciation for our team member Lee!

August 24, 2022

Dealership Rating
Employee Rating

As always Lee is rhe best always provides great customer service with a positive attitude More

by Silwad05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2022

Toyota of Tampa Bay responded

We're happy to hear our team member Lee always delivers an excellent customer service experience -- thanks!

1

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