Justin Ortiz

On My last visit, my SA was Austin Carr. Austin took care of me and he has always taken care of me and has always gone over everything with me. Unfortunately with my current car I have been Austin took care of me and he has always taken care of me and has always gone over everything with me. Unfortunately with my current car I have been a repeat customer over the last 6 months. Gremlins keep popping up on my car. I have worked with both Austin and Justin and they both have always taken care of me. More

by Noahark1981 Verified Customer Verified Customer

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Me atendió el joven David mendoza excelente atención muy profesional el tiempo de espera fue excelente 👌 profesional el tiempo de espera fue excelente 👌 More

by carolinapeita Verified Customer Verified Customer

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Very friendly gentleman and kept me informed throughout the my Stay at the dealer, before getting my car back. the my Stay at the dealer, before getting my car back. More

by HUGOG714 Verified Customer Verified Customer

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The service department and service advisor Justin Ortiz is always on point. I recommend them to any Toyota owner I know. is always on point. I recommend them to any Toyota owner I know. More

by jay.vermette Verified Customer Verified Customer

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I just bought a new phone. In addition to routine service, Justin Ortiz reconnected my phone. Thanks In addition to routine service, Justin Ortiz reconnected my phone. Thanks More

by LIONSPAW64 Verified Customer Verified Customer

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Too much time to oil change they took more than 3 hour to do it do it More

by PATULE123 Verified Customer Verified Customer

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Service prrsónnel rude and confrontational. I have been servicing my automobiles for many years this was the worst experience. I have been servicing my automobiles for many years this was the worst experience. More

by HARISHMAGO758 Verified Customer Verified Customer

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It took about an hour for my service and I was very happy with the time. My new running boards look fantastic. The personnel was extremely nice and professional. I’m very happy with Toyota! with the time. My new running boards look fantastic. The personnel was extremely nice and professional. I’m very happy with Toyota! More

by diane.gonyea Verified Customer Verified Customer

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I had a service alert on 24 tundra and called dealer. Person on the phone had no idea what the issue was. I scheduled service and attended appointment. Upon arrival I advised service adviser of an issue Person on the phone had no idea what the issue was. I scheduled service and attended appointment. Upon arrival I advised service adviser of an issue with stop/start system and he said they would check it out. After tire rotation and checking issue tec advised issue could not be replicsted. As I left dealer snd returned home the stop/start system malfunctioned again as I parked in my driveway. I have since done research and found "many or all" third gen tundras are doing the same thing. I need this issue addressed at the dealer or I will escalate to corporate. More

by cavemanred1 Verified Customer Verified Customer

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Justin is always courteous and professional. He keeps me informed and lets me know the cost upfront. He keeps me informed and lets me know the cost upfront. More

by AEJSP2007 Verified Customer Verified Customer

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