Justin Menzies | Page 14

Iris was great and she and the team pulled off a miracle. Grateful for them and I love my new XC60. They were absolutely amazing! Grateful for them and I love my new XC60. They were absolutely amazing! More

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Highly recommend Blair Signora and Justin Menzies, his Manager. I purchased my vehicle all online, as I live in NC and they are in MD. Blair completely understood the process and any concerns I had rega Manager. I purchased my vehicle all online, as I live in NC and they are in MD. Blair completely understood the process and any concerns I had regarding the vehicle since I was not able to test drive. He sent multiple pictures, and answered all my questions thoroughly. Being a Certified Pre-Owned XC90, I felt comfortable purchasing from this reputable dealership - and they did not disappoint. Abraham Blandon, Finance Manager, had everything executed quickly and included a prepaid return FedEx envelope - it was seamless. If you are new to purchasing a vehicle in a different state, or across your own state, but find what you are looking for at Volvo Cars Sliver Spring - Blair knows how the process works and is a salesperson who will work on your behalf. He follows up, is extremely professional but very personable so you feel as if you are working with a trusted friend. If you are looking for a partner in a dealership who earns their business with great customer service, you'll find it all at Volvo Cars Silver Spring! More

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Jacob and Justin are fantastic to work with (and the finance team too). Easily my best car buying experience. Will undoubtedly return to Volvo Silver Spring to purchase my next car. finance team too). Easily my best car buying experience. Will undoubtedly return to Volvo Silver Spring to purchase my next car. More

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We've bought two vehicles from Volvo Cars Silver Spring and both times our experience was great. Peter and Justin were especially helpful with our most recent purchase finding the right car and managing t and both times our experience was great. Peter and Justin were especially helpful with our most recent purchase finding the right car and managing the trade-in of my lease. I highly recommend them! More

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We had a great experience with Blair. He was patient and helpful throughout the entire process. We had preordered a car to be delivered Nov/Dec but really needed a car earlier bc I’m about to give birth any helpful throughout the entire process. We had preordered a car to be delivered Nov/Dec but really needed a car earlier bc I’m about to give birth any day now. We had a very specific color combo and packages that we wanted. And I really wanted the inscription expression bc of the walnut wood inlays. Blair texted us last Monday to let us know a R-design had come in with everything we wanted, but the R-design trim level. He did not pressure us at all but just wanted us to know it was available. We went and test drove the car and fell in love with it and purchased it that evening. Blair was supposed to be off much earlier that day but stayed with me helping me set up my profile until around 9:30. The level of customer service was beyond what we expected. Great experience all around! More

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Thank you Jebbie and everyone at the dealership for making our purchase extremely streamlined and simple. We appreciate the excellent customer service and the delivery of our vehicle to our home, as we making our purchase extremely streamlined and simple. We appreciate the excellent customer service and the delivery of our vehicle to our home, as well as the tutorial on how everything works. More

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Very professional and great to work with. Purchased a 2021 XC60, and like it so much and working with Peter Larson, brought a second one 2 weeks later. 2021 XC60, and like it so much and working with Peter Larson, brought a second one 2 weeks later. More

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The dealership was spotless and very professional looking. Everyone I dealt with was extremely courteous and helpful. The day before I purchased my car Eddie and Iris dealt with my nephew and me on t looking. Everyone I dealt with was extremely courteous and helpful. The day before I purchased my car Eddie and Iris dealt with my nephew and me on the phone and I felt confident enough in them that I knew I'd be buying a car from them the next day...which I did! Once I got to the dealership the next day, Eddie and Iris introduced themselves to me and I immediately felt at ease about the car buying process. Justin also went out of his way to make sure the Costco discount went through for me. The person I spent the most time with was Iris Harley. She was AWESOME! We joked around while still being able to get down to serious car buying business. It was a long day, by no fault of anyone's, and by the end of the day when we were going over things inside the car, she knew I was tired and made me promise to come back next week to go over anything else in the car that might still be confusing. I also appreciated that when I asked her about purchasing a rubber mat for the back of the cargo area she immediately called parts and when she found out they had it in, she went and got it herself and put it in the car herself, rather than waiting for anyone else to do it. I just loved her personality! She's definitely a people person. I'd recommend Iris to anyone looking to buy a Volvo in the area and I would obviously use her again, myself! I even put her in my contacts so when she calls to check on me, as I know she will, her number will come up as identifiable so I'll know it's not a spam call. As I drove home with my new Volvo XC60, I knew I had chosen the right car and the right dealership. I also wanted to mention that I LOVE MY NEW VOLVO!!! More

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I had a terrific experience with Volvo Silver Spring. The team was really great. I would recommend it to others. We will be repeat customers. The team was really great. I would recommend it to others. We will be repeat customers. More

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While wandering the Volvo lot as my current car was being serviced down the street, Mabel approached me and I ended up test driving a Volvo with her. She was friendly and knowledgeable about all the differen serviced down the street, Mabel approached me and I ended up test driving a Volvo with her. She was friendly and knowledgeable about all the different models and options as compared to the model I was driving. I loved the car and was impressed at the easy-going and confident nature of Mabel and her colleagues at Silver Spring Volvo. I returned later in the day to buy the car. Although I had obtained financial approval from my bank in the meantime, when I informed them of my rate, their dealer offered a better one. Very impressed with this salesperson Mabel and the other folks I dealt with there. Very smooth process and very happy with my Volvo. More

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