Justin Jacobs
Justin Jacobs at Beau Townsend Ford
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Justin Jacobs

Sales Consultant

Beau Townsend Ford

1020 West National Road
Vandalia, OH 45377

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rated
72 Reviews

I am dedicated to giving our customers a truly exceptional experience.

Dealership Experience

26 yrs, 10 mos

Industry Experience

26 yrs, 10 mos

Specialties & Trainings

Technology Specialist.

BEV Specialist.

not yet
rated

72 Reviews

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72 Reviews of Justin Jacobs

May 12, 2024

Dealership Rating
Employee Rating

Always clean and professional. Very knowledgeable staff. Explained all aspects of the recalls I was having taken care of today. More

by Bragg1076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 01, 2024

Dealership Rating
Employee Rating

Salesman was great in explaining the new features of the vehicle. The financial person was great too to handling the paperwork. However, customers should not be delayed 9 months in receiving a vehicle. It More

by richard@ayresats.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Spencer

May 01, 2024

Beau Townsend Ford responded

Thank you for sharing your experience. I'm glad to hear that the salesman and the financial person provided excellent service. However, I'm sorry to hear about the significant delay you experienced in receiving your vehicle. It's understandable that such a delay can be frustrating and impact your satisfaction as a customer. Your feedback about Ford Motor Co.'s efficiency and customer satisfaction is valuable and should be taken into consideration for improvement. Have you reached out to Ford Motor Co. directly to address this issue?

April 29, 2024

Dealership Rating
Employee Rating

Justin was a sweetheart to go out of his way to help me get a car I could afford. More

by NFRY812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Spencer

September 23, 2023

Dealership Rating
Employee Rating

They are a very friendly dealership with no pressure of you buying a new or used car. More

by Workhorse996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Berger

December 21, 2015

Dealership Rating

Quick and easy process to purchase our latest vehicle We have purchased several vehicles from Beau Townsend in the past and our salesperson and credit manager have always been very helpful and been able t More

by floyd0125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Berger, Justin Rash

Dec 22, 2015

Beau Townsend Ford responded

Thanks so much for this nice review, Floyd! We always enjoy hearing from our guests. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to let us know. Take care and see you again soon! Sales - Jim Morris Jmorris@Btnissan.com (937) 898-6200

November 05, 2015

Dealership Rating

new car Justin was great I love my car I had to wait for a long time to get my new car. It want exactly the one I ordered. It has never come in yet as far a More

by cash buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2015

Beau Townsend Ford responded

Hi and thank you for this nice review! We're excited to hear that Justin took care of you! He is a great asset and we’re thankful to have him on our team. Congratulations on your new Car! Jim Morris Jmorris@Btnissan.com (937) 898-6200

November 03, 2015

Dealership Rating

Best Car Dealership I went into the dealership and never felt pressured to make a decision. My sales associate did his best to get me the price and car I wanted. I left e More

by Odasl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2015

Beau Townsend Ford responded

Thank you for your outstanding review! I'm very happy to hear that Justin was of such help to you. Please let us know if there's anything else we can do for you. Drive safe and stay well! Jim Morris Jmorris@Btnissan.com (937) 898-6200

September 21, 2015

Dealership Rating

Great Justin was great! Attempted to purchase my vehicle from a dealer closer to home but the sales teams behavior was unacceptable. We drove all the way More

by Jiggs68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Condron

September 04, 2015

Dealership Rating

Buying my last truck! I had an easy and fast experience but my new 2015 Ford F-150 Platinum. This will be my retirement truck. I will tour the United States and Canada wi More

by Hermanski
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ken Emrick, The girl making hotdogs was nice to me too! Don't know her name but we chatted about the airport and watching planes.

September 02, 2015

Dealership Rating

Best dealership experience yet I am on my third new car, second with the x-plan. No hassles. Justin did his best to find an example of what I was looking for in a build sheet on t More

by ADaughen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Berger

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