Jamie Spencer

Very friendly and very helpful dealership all of the employees are helpful all of the time not just once in awhile. The guys on the commercial side they are very helpful. employees are helpful all of the time not just once in awhile. The guys on the commercial side they are very helpful. More

by montemom1 Verified Customer Verified Customer

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Always clean and professional. Very knowledgeable staff. Explained all aspects of the recalls I was having taken care of today. Very knowledgeable staff. Explained all aspects of the recalls I was having taken care of today. More

by Bragg1076 Verified Customer Verified Customer

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We were greeted promptly by our salesman Chad Mason. We had already done our research and knew what we were looking to buy. He showed us every truck that met our criteria. He answered all of our questio We had already done our research and knew what we were looking to buy. He showed us every truck that met our criteria. He answered all of our questions, then he left us to continue looking and discussing on our own. He told us if we wanted to test drive one to just call him and he would walk the keys and tag out to us. No pressure what so ever. After the test drive we went inside to discuss the numbers. Again, no pressure. We ended up purchasing the truck that day. Our finance manager, Connor Spencer gave us the best rate and was very knowledgeable. We couldn't be happier with our new truck and it was a great experience! We highly recommend Beau Townsend Ford! More

by DOVERBERG1 Verified Customer Verified Customer

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The service team could not have been more pleasant and professional. I will recommend Beau Townsend to my friends. professional. I will recommend Beau Townsend to my friends. More

by jpetteruti Verified Customer Verified Customer

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My Lincoln mkx2013 the brakes squeak since I purchased still under warranty and complained every time I took it in for oil change no warning Oct 2023 brakes bottom out charged me over 1300. And had to rep still under warranty and complained every time I took it in for oil change no warning Oct 2023 brakes bottom out charged me over 1300. And had to replace caliper 4rotors and pads saying not covered my warranty expired dec 2023 today I take my car back because brakes bottom out again now they want 400. Just to look at it for the same issue I paid for them to fix I said no I can’t afford to pay you to look at it I already paid you to look at it once and fix it horrible service they don’t care about customer satisfaction or doing a job correctly the first time I’m very disappointed in the service department and will not return there to purchase my next vehicle More

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Stay away! Total rip off dealer .Salesman Doulas Baker informed me that "he did not need this job- upon my meeting him! not sure of the relevance of being told Total rip off dealer .Salesman Doulas Baker informed me that "he did not need this job- upon my meeting him! not sure of the relevance of being told that. Vehicle was not ready - filthy dirty. Lied to me about financing rate - kept me waiting for hours while they struggled with paperwork- Corey Jones never gave me my Buyers Order told me I would get new tires then told me they had none ( I had to really stick to my guns to get them to send 800.00 for the tires) They used their carrier to ship although I paid. Arrived with low fluids and 21 more miles on vehicle. List goes on. Reported to Jamie Spencer and he had an attitude. Save yourself aggravation and stay away. I will be reporting to the BBB More

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Very good top rate experience Very good over all everyone!! Great job My experience was great at beau towsand ford!! Jamie spencer and Johnny did a first class job from start to fi Very good over all everyone!! Great job My experience was great at beau towsand ford!! Jamie spencer and Johnny did a first class job from start to finish couldn't ask for better thx More

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Great Dealership Jamie Spencer and his sales team are absolutely the best! We have purchased three cars from them and every experience is better than the last. I rec Jamie Spencer and his sales team are absolutely the best! We have purchased three cars from them and every experience is better than the last. I recommend them highly! More

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Best salemen ever / Connor Spencer After buying 1 car in April gave it to my daughter & went back to buy another one in August, same dealership & same salesmen, Connor Spencer because h After buying 1 car in April gave it to my daughter & went back to buy another one in August, same dealership & same salesmen, Connor Spencer because he's the best! More

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AMAZING customer service! I came to this dealership to purchase a 2015 Mustang. The sales representative, Larry, was beyond helpful! He discussed all of the features of the c I came to this dealership to purchase a 2015 Mustang. The sales representative, Larry, was beyond helpful! He discussed all of the features of the car with me before I test drove it. When I was making the purchase, Jamie (the general manager) came over to us and discussed all of the available rebates/incentives/specials. He was very patient with me and walked me through every step of the sale. I ended up getting a pretty great deal on the Mustang and couldn't be happier with the buying experience! More

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