Justin Harmon
Justin Harmon at City Automall Ford
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Justin Harmon

Ford Service Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Justin Harmon

May 20, 2024

Dealership Rating
Employee Rating

We Love City`s Sales and Service. They go Above and Beyond for their customers . 5 Stars Across the board. Thank you for the awesome service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2024

Dealership Rating
Employee Rating

He could have written the problem was the turbo, but he knew that the warranty wouldn’t work when talking about leaky o rings. He set us up for failure. More

by jlizotte53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2024

City Automall Ford responded

We regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 06, 2024

Dealership Rating
Employee Rating

Service was outstanding as usual. I would highly recommend. They service my whole fleet. A plus More

by RON.SLAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

May 09, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 09, 2024

RON.SLAGAL responded

Service was outstanding as usual. I would highly recommend. They service my whole fleet. A plus

April 29, 2024

Dealership Rating
Employee Rating

They were very respectful and very patient with me. And did an amazing job on finding me a vehicle. More

by Jclarky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Morris, Blake Byerly, Danny Roller , Collin Thomas

May 03, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

March 15, 2024

Dealership Rating
Employee Rating

Mo was respectful and helpful. Made my experience smooth and effortless. From service to management, all were accommodating and great to work with. More

by dean.mcfarlin21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Nick Castillo, David Dau, Derek Hively, Brian Bowes , Mo Jatala, Christian Mulder

Mar 19, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We look forward to your next visit! Take care!

February 27, 2024

Dealership Rating
Employee Rating

City Ford has the best service department in this area! They always make you feel welcome and complete the service work when promised More

by dennisfawcett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Lee Holliger

Mar 01, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

February 19, 2024

Dealership Rating
Employee Rating

Justin Harmon and Rob Lonsbury are both extremely helpful and always take extra care following through with all my service needs. It is always a pleasurable experience dealing with these two professionals. More

by R.DAFFORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Feb 24, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We hope you have a great day!

February 13, 2024

Dealership Rating
Employee Rating

This dealership is awesome and it's all due to the amazing team that works there. Tyler and his boss Justin are an amazing team and I am proud to spend my hard earned money with them More

by JAY.PRATT4200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Feb 17, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2024

Dealership Rating
Employee Rating

City Ford is the best Ford dealer in our area! Nothing more needs to be said:) More

by dennisfawcett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2024

Dealership Rating
Employee Rating

Very quick service, I will be back for sure. Always helpful when I have questions too. More

by Cadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Jan 29, 2024

City Automall Ford responded

Cadams, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

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