Tyler Armbruster
Tyler Armbruster at City Automall Ford
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Tyler Armbruster

Ford Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
127 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.7

127 Reviews

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127 Reviews of Tyler Armbruster

May 15, 2024

Dealership Rating
Employee Rating

Always receive great service at City Ford. I have found them to be honest, efficient, and helpful. More

by Zach S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

City Automall Ford responded

Zach, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 13, 2024

Dealership Rating
Employee Rating

The staff was very helpful and answered all of my questions. Staff was very polite More

by Ginnis29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dau

May 16, 2024

City Automall Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 07, 2024

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Employee Rating

He could have written the problem was the turbo, but he knew that the warranty wouldn’t work when talking about leaky o rings. He set us up for failure. More

by jlizotte53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2024

City Automall Ford responded

We regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 06, 2024

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Service was outstanding as usual. I would highly recommend. They service my whole fleet. A plus More

by RON.SLAGAL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

May 09, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 09, 2024

RON.SLAGAL responded

Service was outstanding as usual. I would highly recommend. They service my whole fleet. A plus

May 04, 2024

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Service was very thorough and well documented. Service techs were helpful and courteous giving prompt responses to questions and requests. More

by Logan0454
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, David Dau

May 07, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, City Chevrolet

April 29, 2024

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Employee Rating

They did a great job changing my oil and diagnosing a code. Still waiting on a call about a part that was ordered. More

by kjjcattle
Recommend Dealer
Yes
Apr 30, 2024

City Automall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 20, 2024

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Employee Rating

Very professional and friendly service that made the buying process quick and easy. Worked with me on service and pricing. Highly recommend. More

by Logan0454
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2024

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Employee Rating

Loved my experience with them! ! They were kind And courteous. And the process took no time at all More

by Joy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly

Apr 21, 2024

City Automall Ford responded

Joy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 12, 2024

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Employee Rating

Great service. They were very prompt and friendly. Will continue to use this service center. More

by Alan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Brito

Apr 14, 2024

City Automall Ford responded

Alan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2024

Dealership Rating
Employee Rating

The pick up and delivery service was great. The live communication about the service work that was or wasn’t performed wasn’t there. I had to call to find out the status of what they didn’t fin More

by robtrib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (260) 244-5111.

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