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Justin Castro
Justin Castro at Pacifico Hyundai
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Justin Castro | Page 3

Service Advisor

Pacifico Hyundai

6715 Essington Avenue
Philadelphia, PA 19153

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4.5
22 Reviews

Dealership Experience

2 yrs, 3 mos

4.5

22 Reviews

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22 Reviews of Justin Castro

July 09, 2023

Dealership Rating
Employee Rating

Great communication and service, friendly and kind interactions with everyone in the service department. Will be using this dealership exclusively going forward. More

by jacpoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jul 10, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 05, 2023

Dealership Rating
Employee Rating

They couldn’t find my car that I dropped off at 8:30 am until 1:00pm. Then I didn’t get a call until 3:00pm that it was ready. More

by Smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Jul 06, 2023

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

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