Check out Justin Castro's reviews on DealerRater

December 26, 2023

Dealership Rating

Employee Rating

Employees are always pleasant,friendly, & efficient & my car is always finished in a timely manner.. car is always finished in a timely manner.. More

by Denise

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dennis Golden , Brian & Justin & mechanics that took care of my car

Helpful 0

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Dec 27, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 21, 2023

Dealership Rating

Employee Rating

My vehicle was finished an hour earlier than expected! The Uber/Lift they provided was also helpful, so I could go to work and pick my car up later. The customer service reps who assisted me, Brian and Ju The Uber/Lift they provided was also helpful, so I could go to work and pick my car up later. The customer service reps who assisted me, Brian and Justin, were friendly and helpful. More

by Marcia

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Brian

Helpful 0

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Dec 22, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 08, 2023

Dealership Rating

Employee Rating

Going to share a great experience with you today at Pacifico Hyundai service. I highly recommend service here. Pacifico Hyundai service. I highly recommend service here. More

by Bruzharley

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dennis Golden , Brian

Helpful 0

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Dec 08, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Dec 08, 2023 -

Bruzharley responded

You’re welcome thank you for being there to provide service

December 06, 2023

Dealership Rating

Employee Rating

Service was quick, communicated clearly on what was needed, and transportation was provided so I did not have to wait while service was completed. needed, and transportation was provided so I did not have to wait while service was completed. More

by Colinmaxwell12

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dennis Golden , Brian

Helpful 0

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Dec 06, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 21, 2023

Dealership Rating

Employee Rating

My experience with sales, Steven and Brandon, was excellent. I was less pleased with my experience with the service department in scheduling an appointment.for a minor matter. I was told I had to wai excellent. I was less pleased with my experience with the service department in scheduling an appointment.for a minor matter. I was told I had to wait approximately one month. More

by geraldtkenney

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven Cromartie, Brandon Lokey, Lanesha Rodriguez

Helpful 0

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Nov 22, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 15, 2023

Dealership Rating

Employee Rating

The service people are so wonderful and helpful. The salespeople are not as helpful.But I would not lease another Hyundai due to insurance rates The salespeople are not as helpful.But I would not lease another Hyundai due to insurance rates More

by Deborahabibah

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dennis Golden , Mike Brown, Charles Carmichael, Arthur Hawkins, Robert Lacy

Helpful 1

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Oct 17, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 09, 2023

Dealership Rating

Employee Rating

The service Department Employees. Their professionalism, and waiting room cleaning and snacks with beverages TV Their professionalism, and waiting room cleaning and snacks with beverages TV More

by pequod

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Sep 11, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 07, 2023

Dealership Rating

Employee Rating

The are professional, and efficient. Justin is a solid asset! He is clear about the work need and the price upfront. Justin is a solid asset! He is clear about the work need and the price upfront. More

by chefbillelmer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dennis Golden , Charles Carmichael

Helpful 0

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Sep 08, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 11, 2023

Dealership Rating

Employee Rating

People were courteous and attentive to my needs very helpful and knowledgeable would use them again. helpful and knowledgeable would use them again. More

by Ganttkgbird

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Aug 14, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 25, 2023

Dealership Rating

Employee Rating

Friendly, professional, efficient and extremely helpful! I cannot say enough positive things about this dealership. They really wow me every-time i come in for service. Denver and Justin were truly phenomen I cannot say enough positive things about this dealership. They really wow me every-time i come in for service. Denver and Justin were truly phenomenal! More

by Michalowski.c1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 26, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!