Justin Belford

I purchased a used 2024 GMC Sierra 2500HD Denali from this dealership about a 6 weeks ago with roughly 61,000 km on it. Before purchasing, the sales representative showed me the inspection report and ass this dealership about a 6 weeks ago with roughly 61,000 km on it. Before purchasing, the sales representative showed me the inspection report and assured me the truck had passed everything and was in great condition. About four weeks later the truck went into limp mode and the check engine light came on. When I brought it back to the dealership, I was told that a part for the truck had actually already been ordered before it was sold to me. This was never disclosed during the purchase process. Since then the truck has been back to the dealership twice for the same fuel pump related repair. The most recent visit they kept the truck for 9 days. When I picked it up and drove it home, the check engine light came back on again. I’m extremely disappointed with how this situation has been handled. I purchased this truck expecting a reliable vehicle, especially after being shown an inspection report stating everything passed. Instead I’ve had repeated mechanical issues within the first 6 weeks and no meaningful solution offered by the dealership other than bringing it back again or trading it in at a lower value with no discount offered. I hope the dealership will step up and work toward a fair resolution. At the moment this experience has been very frustrating and far from what I expected when buying from a dealership. Do yourself a favor and get any used vehicle you purchase from these guys inspected by your own mechanic. The truck also needed new batteries, new air filter, new cabin filter, and the oil was changed 18,000km ago so needed that as well. The 150 point inspection they claim to do is most likely just penciled off to show they did it without the mechanic actually checking things properly. More

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