Justin Auchter
Justin Auchter at Cowboy Toyota

Justin Auchter

Service Drive Manager

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

5.0
199 Reviews
5.0

199 Reviews

Write a Review

Dealership Experience

9 yrs, 8 mos

Industry Experience

30 yrs

200 Reviews of Justin Auchter

May 17, 2024

Dealership Rating
Employee Rating

it goes without saying that Cowboy Toyota truly stands above the rest. I have known Chris Farmer for over a decade. He is a great representative for Toyota. He has become my friend over the years. Very tr More

by ekharrington.ohi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2024

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Great service. Mr. Joshua Wells waz super helpful and accommodating. He was able to help me the get the service I needed in a reliable and efficient way. I had a en More

by jasontamut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Cowboy Toyota responded

Hi Jason: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2024

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Justin Archer did a great job servicing my vehicle. The Cowboy service department is very helpful with their pick up & delivery service.Geovnni Castillo is a great representative of toyota & is very h More

by evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Castillo

May 02, 2024

Cowboy Toyota responded

Thank you, Evan, for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

March 30, 2024

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Fixed my issue - actually found the issue and took care of it. Super pleased it is resolved More

by Kmrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2024

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Employee Rating

David was very attentive and helpful. His patience made the car buying process go by easy and smoothly. More

by jackymedellin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, David Ruiz

Mar 19, 2024

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David delivered such a great experience!

March 16, 2024

Dealership Rating
Employee Rating

Justin was prompt when I drove into the dealership. He made sure I had the proper forms for my state inspection before we started. Overall, he delivered great customer service. More

by rgleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

March 15, 2024

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Justin is great. Always super helpful. Bob Cannon runs a great dealership. everyone is super professional. More

by DML12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota!

March 12, 2024

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I only take my 2014 Prius to Cowboy Toyota for service because I trust their team and I never get asked by someone if I want to buy a new car. They have great waiting areas with fast wifi if you need to w More

by ErinDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

March 12, 2024

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Employee Rating

My last visit to cowboy Toyota car services was outstanding. I was treated with respect and the work done and experience was more than efficient. I felt cared for and did not had any issues with an More

by fcepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karissa Carrasco

Mar 12, 2024

Cowboy Toyota responded

Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

March 10, 2024

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Employee Rating

I was very impressed that the service manager came out to get service on my suv started instead of waiting until my adviser was available. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer

Mar 10, 2024

Cowboy Toyota responded

Thank you, Pam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota!

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