Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 21

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

April 05, 2021

Dealership Rating
Employee Rating

Overall I had I good experience due to their friendly way of treating people. It could have been better if they would have reset the light of tire pressure and other things. More

by FUENTESTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 08, 2021

Universal Mitsubishi responded

Our apologies for any oversight. I appreciate your 4.2 Star review and will make sure I address your last experience with our staff. Details are the punctuation to an experience and assure you we'll do better. Stay safe, Carlos De La Luz

April 02, 2021

Dealership Rating
Employee Rating

Was very very professional and kind always treat me right when I'm there looking forward for my ex service call for my car have a wonderfuland bless dsy More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 06, 2021

Universal Mitsubishi responded

Thank you so much for sharing your thoughts. We appreciate your continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

April 01, 2021

Dealership Rating
Employee Rating

El servicio fue rápido y limpio, fui por un cambio de aceite y me sugirieron cambio de ciertos filtros por las millas que tiene mi SUV More

by PALACIOS302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 02, 2021

Universal Mitsubishi responded

Muchisimas gacias por la oportunidad de darle servicio ha su vehiculo. Esparamos verlo en el futuro. Mantega Buena Salud, Carlos De La Luz

March 21, 2021

Dealership Rating
Employee Rating

I would like to say thank you so much to Armen. He’s always so helpful and goes above and beyond his needs to accommodate my every needs. Great customer service. Never a dull moment. Thank you so much. More

by AVILARUDY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Mar 30, 2021

Universal Mitsubishi responded

On behalf of Armen and the Service Department we're tremendously appreciative of your continued patronage. We look forward to servicing your vehicle for man more years to come. Stay safe, Carlos De La Luz

March 09, 2021

Dealership Rating
Employee Rating

Universal Mitsubishi device center has one of the best services I have experienced. Including flexibility, customer service* promptness. Its nice when you drive in and they know your name!! More

by MSJGADBURY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Mar 19, 2021

Universal Mitsubishi responded

We appreciate you mentioning our efforts. It's a pleasure taking care of our loyal and new customers. We look forward to your next visit. Stay safe, Carlos De La Luz

March 06, 2021

Dealership Rating
Employee Rating

Good service, good technician , they are taking care of you and your car,good customer service very friendly with good environment, they give you good beverages if you want More

by Ossia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Mar 19, 2021

Universal Mitsubishi responded

Thank you so much for your 5 Star Review. It's very rewarding to us when a customer expresses their satisfaction. We look forward to your next visit. Stay safe, Carlos De La Luz

February 24, 2021

Dealership Rating
Employee Rating

Great service as always. Service members are always friendly and accommodating. Service was very fast and I was in and out in less than an hour. More

by david.li1usmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Mar 06, 2021

Universal Mitsubishi responded

Hello David, we appreciate your continued patronage. We're thankful for the opportunity you give us to Service your vehicle. Also, thank you for your Service (USMC) Stay safe, Carlos De La Luz

January 09, 2021

Dealership Rating
Employee Rating

Armen and JR Provided me.with excellent customer service. They made sure my sons car was running smoothly and at a discounted price. Thanks again definitely will be back! More

by USMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 11, 2021

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

December 24, 2020

Dealership Rating
Employee Rating

Great team of staff! Incredible assistance these hard working people can help you with any questions or concerns about your vehicle. Highly recommended for anyone around the area. More

by EvoDriverX10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Dec 28, 2020

Universal Mitsubishi responded

Thank you so much for your kind words. We appreciate you choosing our Service Department to take care of your vehicles needs. Stay safe, Carlos De La Luz

December 22, 2020

Dealership Rating
Employee Rating

Excellent service and detail to the needs of customers. Paul and the service crew are always going above and beyond to satisfy our needs and to lesson our experience of being without our vehicle. Providing More

by DARRLYEHAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Dec 27, 2020

Universal Mitsubishi responded

Thank you so much for taking the time to express your kind words. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

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