Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 20

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

May 27, 2021

Dealership Rating
Employee Rating

It was great, they gave me all the information i needed about my car's service needs. I'll be going back to that dealership from now on. More

by Oscarrgarcia31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 30, 2021

Universal Mitsubishi responded

Hello Oscar, we really appreciate you choosing and giving us the opportunity to serve. We look forward to your next visit. Stay safe, Carlos De La Luz

May 17, 2021

Dealership Rating
Employee Rating

Everything worked out great. Service was completed on time and things were handled with care and caution. Helped take a look at any recalls on the car. More

by KAN.PANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 22, 2021

Universal Mitsubishi responded

I'm glad our Service Staff took care of your vehicles needs. I hope you continue choosing us take care of your vehicle. Stay safe, Carlos De La Luz

May 14, 2021

Dealership Rating
Employee Rating

Paul and company staff were very friendly and matched/ beat any other dealerships prices!! 10/10 all around , thanks again for everything you guys are awesome! More

by Gustavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 22, 2021

Universal Mitsubishi responded

Thank you Gustavo, I appreciate you taking the time to share some kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

May 05, 2021

Dealership Rating
Employee Rating

They were professional and completed the work as required. They gave me a written description of all the work that was done and advised me of the work that might be required in the future. They were More

by ARTMTNLORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 13, 2021

Universal Mitsubishi responded

On behalf of our entire Service department, thank you. We appreciate you taking the time to share your experience and 5 Star review. I hope you continue giving us the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

May 01, 2021

Dealership Rating
Employee Rating

I got an oil change and tire rotation. It was fine. They washed the car, albeit without vacuuming it. That was fine, though. It didn’t have to be done. More

by mitsubishi0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

April 30, 2021

Dealership Rating
Employee Rating

Always a pleasure working with the gang in the service department. They are efficient and very kind and a great group to be around. I will be back!! More

by klaboutthehouse
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

April 27, 2021

Dealership Rating
Employee Rating

I always go to universal mitsubishi to fix and get oil change for my cars because of great customer service in service department. I bought my 2021 outlander sport special edition in cerritos because you More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 29, 2021

Universal Mitsubishi responded

Hello Oscar, I'm glad you've chosen Paul, Armen, JR and their staff to take care of your Outlander Sport. We also appreciate you taking the time to give us a 5Star review. Stay safe, Carlos De La Luz

April 21, 2021

Dealership Rating
Employee Rating

I would truly like to commend your two team service leaders Paul and Jr who were both extremely helpful went out of their way to help me and make my visit at your dealership both comfortable and enjoya More

by hernandez4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan , I don't know his name but he was the one that did the diagnostic test

Apr 22, 2021

Universal Mitsubishi responded

Thank you so much..... we truly appreciate you taking the time to express your experience. We value the opportunity given to service your vehicle. We look forward to your continued patronage. Stay safe, Carlos De La Luz

April 15, 2021

Dealership Rating
Employee Rating

Paul from Mitsubishi was very professional and a great guy! He let me know right away what the problem to my car was and what the best approach to solving the situation was. He did this without hassle and More

by DGOMEZ1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 15, 2021

Universal Mitsubishi responded

On behalf of Paul and his team, thank you. It's very rewarding to hear from a satisfied customer. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La luz

April 06, 2021

Dealership Rating
Employee Rating

Everyone here is awesome. I been bringing my car here for years. Won’t take my car anywhere else. I know I can trust these these gentlemen. More

by lilgrumpy2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 08, 2021

Universal Mitsubishi responded

Thank you so much for sharing how you feel about our Service Department. We appreciate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz

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