Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 19

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

August 22, 2021

Dealership Rating
Employee Rating

Thank you for the wonderful service looking forward to see everyone again on my next service for my visit 👍👍👍👍👍👍👍👍👍👍👍👍thank you .again for all you do More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 25, 2021

Universal Mitsubishi responded

Hi Will, thank you for taking the time to share your experience. I'm glad you found your visit pleasant. We look forward to your next visit. Stay safe, Carlos De La Luz

August 15, 2021

Dealership Rating
Employee Rating

Excellent service and every time that I go for maintenance, I am always treated well, offered coupons and informed of any promotions. Thank You For Your Great Service More

by a.hernandez47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 25, 2021

Universal Mitsubishi responded

I'm glad to hear you find your experience satisfying. I hope you continue chosing our dealership to service your vehicle. Stay safe, Carlo s De La Luz

Aug 26, 2021

a.hernandez47 responded

Thank you and I will see you my next service date

August 05, 2021

Dealership Rating
Employee Rating

Paul at universal Mitdubishi is the best customer service writer on the planet. He cares about each customer and takes the time to get to know each one by name. More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 09, 2021

Universal Mitsubishi responded

Hello Billy, I appreciate the Shout Out to Paul. I'll make sure he knows how much you appreciate his help. Stay safe, Carlos De La Luz

August 03, 2021

Dealership Rating
Employee Rating

Been coming here for 7 years and they alway provide amazing service. Good and honest pricing with friendly staff who go above and beyond to accommodate their customers. More

by alexismstroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan , All the mechanics = 5 stars

Aug 09, 2021

Universal Mitsubishi responded

Hello Alexis, thank you so much for your continued patronage. We value all our customers, but it's special when we hear from someone who's been following us for so many years. Stay safe, Carlos De La Luz

August 02, 2021

Dealership Rating
Employee Rating

Awesome people m dealership..Paul n Armen are so cool..wl keep on coming back w my 3 cars..might add a new car on my fleet.Ha ha ha More

by REYORTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 24, 2021

Universal Mitsubishi responded

New Car you said....... You have my attention :) Just kidding, I'm actually greatful for your continued patronage. On behalf of Paul, Armen and Junior, thank you. We appreciate the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

July 30, 2021

Dealership Rating
Employee Rating

Service managers realy help you out on making sure your car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 14, 2021

Universal Mitsubishi responded

Hello Ramiro, I'm glad you found us to take care of your vehicles needs. Please know it's our pleasure to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

July 23, 2021

Dealership Rating
Employee Rating

So far so good the car is running well I have no complaint the good thing the other dealer don’t do but you did the car delivered to me nice and clean and washed Thank you More

by Tadeh Petrossian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

July 23, 2021

Dealership Rating
Employee Rating

Excellent service, and very friendly staff.Creo que esta Excellent service, and very friendly staff. Creo que esta parte no es necesaria, o por lo menos, no debería ser obligatoria. Deben entender, porqu More

by ALLIGHIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

July 16, 2021

Dealership Rating
Employee Rating

Junior and Armand were very helpful. I would definitely recommend bringing your car here for service. They returned my car nice and clean. Very helpful More

by arlenemedina83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jul 22, 2021

Universal Mitsubishi responded

Hi Arlene, I apprecaiate you taking the time to share some kind words and your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

June 11, 2021

Dealership Rating
Employee Rating

They always do a stellar job and are super friendly and accommodating. I really love the fact that they always try to find ongoing deals for me and sometimes offer me deals that aren’t listed. Paul remembe More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 17, 2021

Universal Mitsubishi responded

Thank you so much..... Your words are extremely rewarding. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

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