Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 18

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

November 11, 2021

Dealership Rating
Employee Rating

I always get grate service at Universal Mitdubishi. Paul is highly knowledgeable service writer manager. More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Nov 13, 2021

Universal Mitsubishi responded

Hi Billy, we appreciate your continued patronage. Thank you for choosing and giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

November 07, 2021

Dealership Rating
Employee Rating

Very Pleased with Universal Mitsubishi repair services. Thank you so much for all your help! More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Nov 11, 2021

Universal Mitsubishi responded

Thank you Alex, I appreciate you taking the time to share your 5 Star Review. I'm glad we where able to meet your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz

November 07, 2021

Dealership Rating
Employee Rating

Work was done on the items mentioned by Paul. I drove the car home and it felt much better. More

by filnrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan

Nov 11, 2021

Universal Mitsubishi responded

Thank you for choosing and giving us the opportunity to earn your business. We look forward to your next visit. Stay safe, Carlos De La Luz

October 23, 2021

Dealership Rating
Employee Rating

Paul is a grate Service writer and Manager. Very caring and informative. Another home run! More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 26, 2021

Universal Mitsubishi responded

Hi Billy, thank you for your kind words and 5 Star Review. We look forawrd too your continued Patronage. Stay safe, Carlos De La Luz

October 21, 2021

Dealership Rating
Employee Rating

Even though I don’t live close I always choose to service my car at Universal Mitsubishi. They do a great job with excellent service and communication. Thank you More

by wfinlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 26, 2021

Universal Mitsubishi responded

Thank you so much for your Patronage. We understand you have choices and appreciate you making yours, US. We look forward to your next visit. Stay safe, Carlos De La Luz

October 15, 2021

Dealership Rating
Employee Rating

Universal Mitsubishi to me is the best with on hand service to all costumers that’s why I always go back i m completely satisfied More

by JOSIECGARDOCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 19, 2021

Universal Mitsubishi responded

Thank you Josie, we appreciate your Patronage. We'll look forward to your next visit. Stay safe, Carlos De La Luz

October 10, 2021

Dealership Rating
Employee Rating

Paul and his colleagues have provided me with AAA service for over a decade. My 2010 vehicle is still running strong thanks to the service center professionals here. More

by htinla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 19, 2021

Universal Mitsubishi responded

That's a long time, that tells me you also make the extra effort by driving further than our previous location. We trully appreciate the years of patronage. Thank you, Stay safe, Carlos De La Luz

September 24, 2021

Dealership Rating
Employee Rating

Very please with this dealership and staff. I been with them for a while.always helpfull More

by Carlos Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 28, 2021

Universal Mitsubishi responded

Hello Carlos, we're deeply appreciative of your patronage and grateful for taking the time to share your 5 Star Review. We look forward to your next visit. Stay safe, Carlos De La Luz

Sep 28, 2021

Carlos Hernandez responded

Thank you

August 29, 2021

Dealership Rating
Employee Rating

They took care of my worries when I told them my tire pressure was low. Not only did they reassured me that there was no puncture in any of my tires, they made sure they were spik and span. More

by Jega7886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 07, 2021

Universal Mitsubishi responded

Never fear.... Universal Mitsubishi here... I'm so glad Paul and his staff took care of your concerns and got your car clean and shinny. We look forward to your next visit. Stay safe, Carlos De La Luz

August 29, 2021

Dealership Rating
Employee Rating

Muy buen servicio, muy amables, me llamaron por cambio de garantía del bote de Agua de parsbrisas, no pague ni un cinco por el cambio. More

by ALLIGHIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 07, 2021

Universal Mitsubishi responded

Bueno.... Bonito.... Y Barato.... Mas no se puede pedir. Gracias por darnos la opportunidad de mantener el cuidado de su veiculo. Mantenganse bien, Carlos De La Luz

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