Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 28

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

November 25, 2020

Dealership Rating
Employee Rating

The staff was very nice and helpful. As promised, it took about one hour. No more. The waiting room was fine and the customers were wearing masks and respecting social distances. It was nice to have the car More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Nov 30, 2020

Universal Mitsubishi responded

I am tremendously glad you found your visit a pleasant one. I hope you continue choosing Universal Mitsubishi to Service your vehicle. Stay safe, Carlos De La Luz

November 18, 2020

Dealership Rating
Employee Rating

Paul provides the best service, he is professional, and very thorough. He makes sure to explain everything. Every time I come in for service, I leave 100% satisfied More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Nov 25, 2020

Universal Mitsubishi responded

Hello Maria, I'm happy to hear of your pleasant experience. Kindly continue giving us your business. Stay safe, Carlos De La Luz

November 09, 2020

Dealership Rating
Employee Rating

The best costumer service by far thanks!Everyone was The best costumer service by far thanks! Everyone was very friendly my service was done on time I was very happy for the work they did. More

by Carinalopez13!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan

Nov 12, 2020

Universal Mitsubishi responded

Team Universal Mitsubishi strikes again :) It brings us tremendous joy to hear the excitement in your words. We look forward to your next visit. Stay safe, Carlos De La Luz

November 05, 2020

Dealership Rating
Employee Rating

Over all great service good prices when fixing my vehicle .....always on time with my car. Definitely going back for my next service.... good job boys. More

by plb32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Nov 06, 2020

Universal Mitsubishi responded

We appreciate you taking the time too share some kid words and 5 Star. We look forward to your next visit. Stay safe, Carlos De La Luz

November 01, 2020

Dealership Rating
Employee Rating

Very great service and very professional and very friendly. I'm very satisfied with the service. Great job fellas , thank you guys for the great job !! More

by Sanchezjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Nov 06, 2020

Universal Mitsubishi responded

We appreciate the opportunity you give us to service your vehicle. I'm glad we meet your expectations and look forward to your next visit. Stay safe, Carlos De La Luz

October 21, 2020

Dealership Rating
Employee Rating

I went into mitsubishi in Duarte where i purchase my car I went into mitsubishi in Duarte where i purchase my car i was looking to speak to Paul Tokatlyan he was not in i was told to take it to a guy name More

by barredondo086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 29, 2020

Universal Mitsubishi responded

Good morning Barbara, I'm tremendously happy with the positive outcome. I'm glad was able to assist in getting your vehicle repaired. Thank you for choosing us to take care of your Service needs. Stay safe, Carlos De La Luz

October 15, 2020

Dealership Rating
Employee Rating

I was given a car from their lot to use, while my car was being repaired. The service is great. The people are very professional and nice. More

by ERAWERWER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

October 08, 2020

Dealership Rating
Employee Rating

Paul is always helpful when bringing my car in. Kept me up to date on the status of the project and he and the dealership delivered top notch service More

by Paul Kersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

October 02, 2020

Dealership Rating
Employee Rating

friendly,good sercive,every thing is so good ,only some service price so much high,overall is good,just review need 25 word minimum is not better More

by Jackie Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

September 30, 2020

Dealership Rating
Employee Rating

Universal Mitsubishi always has great service. They make you feel at home while you wait. Thank you Armen for the quality customer service you provided. More

by m_moran55
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 02, 2020

Universal Mitsubishi responded

Thank you so much for your kind words. We hope you continue choosing us too service your vehicle. Stay safe, Carlos De La Luz

...
28

Dealership Inventory (158 Vehicles)

used 2024 Kia Soul car, priced at $16,495
2024 Kia Soul
used
Mars Orange exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander Sport car, priced at $24,840
2026 Mitsubishi Outlander Sport
new
Labrador Black Pearl exterior
Automatic
Four-wheel Drive
used 2019 Mercedes-Benz CLA 250 car, priced at $16,795
2019 Mercedes-Benz CLA 250
used
Black exterior
Automatic
Front-wheel Drive
used 2024 Ford Mustang car, priced at $23,995
2024 Ford Mustang
used
Yellow Splash Metallic Tri-coat exterior
Automatic
Rear-wheel Drive
used 2023 Dodge Durango car, priced at $28,895
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive