Hey there! My name is Julyann, which is pronounced (Julieann). A little about me, I’ve had the opportunity to work in the customer service field for over 20 years. Throughout my 20+ years of experience, I have been involved in training and development, management, and finance. I have always been determined to work the extra mile to make my customers have the best experience possible. Recently, I worked helping our civilians and service member community pursue better education and a new employment opportunity as they transitioned out to the civilian world; seeking a better future for themselves and their families. Today, I continue to assist both communities with securing a vehicle that would take care of their needs. My focus is to help you accomplish your vehicle goals, at the end of the road, your success becomes my success, and I am here every step of the way.
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 10 mos
Languages Spoken
Spanish
168 Reviews
Write a Review168 Reviews of Julyann Santiago
May 14, 2024
Staff was very professional the truck was cleaned nicely filled with gas which was greatly appreciated filled with gas which was greatly appreciated More
Other Employees Tagged: Karson Stricker, Lorraine Breedlove, Jeremiah Reinert, Daniel Miranda
May 12, 2024
Chris was helpful. We spoke a few months before, and he remembered what I was looking for. This is my second Mitsubishi purchased from Elder. Great experience. Thanks! We spoke a few months before, and he remembered what I was looking for. This is my second Mitsubishi purchased from Elder. Great experience. Thanks! More
Other Employees Tagged: Christopher Miranda, Nicholas Hilboldt
May 11, 2024
I am so happy I purchased my vehicle from Elder! I was kinda nervous and intimidated at first. Rodrick changed all that as soon as we started talking. Throughout the 2 wks of constant correspondenc I was kinda nervous and intimidated at first. Rodrick changed all that as soon as we started talking. Throughout the 2 wks of constant correspondence, he never let me loose focus. He was helpful, knowledgeable, flexible, and kind! He and some of the other guys really looked out to make sure my kids and I drove away in a safe, reliable, not to mention pretty, car! The process was smooth. I'm elated that Rodrick didn't throw in the towel..instead his gift of tenacity helped me follow thru! If you are in need of a vehicle, and are having anxiety about anything..go to Elder Mitsubishi Killeen. They go that extra mile to get you in that nicer, newer car. Couldn't be more excited about the experience and the customer service. Killed it! We did it Roderick! I'm driving the Benz y'all! More
Other Employees Tagged: Rodrick Mathis , Dave Mallonee kept me patient and informed in the last phase of the purchase! Waiting on the lender.Thank you Dave! To you that may have been part of the job, but to me it was a game changer! ⭐⭐⭐⭐⭐
May 10, 2024
I had the pleasure of purchasing a SUV from Elder Mitsubishi. The staff was very professional, knowledgeable and understanding. Our salesman was Mr. Rodrick and he did a tremendous job with helping u Mitsubishi. The staff was very professional, knowledgeable and understanding. Our salesman was Mr. Rodrick and he did a tremendous job with helping us find the best buy for our budget. He was very patient and accommodating. I would definitely recommend this dealership, especially for someone within the Central Texas area. Thank you so much, it was a pleasure doing business with you. More
Other Employees Tagged: David Mallonee, Rodrick Mathis
April 29, 2024
Amazing customer service! Everyone I’ve interacted with at this place were very welcoming and nice. But the main one I worked with is Sael Del Rio. From beginning to end the p Everyone I’ve interacted with at this place were very welcoming and nice. But the main one I worked with is Sael Del Rio. From beginning to end the process was fast, easy, and clear. So definitely go see this place and especially Sael Del Rio (he’s awesome). I Finally found a dealership outside a military town that owns up to their words. Thank you 🙏 More
Other Employees Tagged: Daniel Miranda, Sael Del Rio
April 28, 2024
Pleasant experience working with James Mathis; this dealership has the nicest most courteous employees. Thank you dealership has the nicest most courteous employees. Thank you More
Other Employees Tagged: David Mallonee, James Mathis , Lorraine
April 20, 2024
We gave Sael a real challenge. Bad credit due to divorce and medical bills, no trade in and no money to put down…but please help us get a car. Also apart of this scenario is the fa Bad credit due to divorce and medical bills, no trade in and no money to put down…but please help us get a car. Also apart of this scenario is the fact that I have to go to San Antonio often as I’m on the liver transplant list and the old vehicle just simply won’t make it. It literally took all day but no one gave up. The determination to help us out was amazing and so appreciated. We are now the proud owners of a new car. I don’t know how you all did it but THANK YOU!! FINALLY I don’t have to worry about breaking down on the side of the road! More
Other Employees Tagged: Daniel Miranda, Sael Del Rio
April 20, 2024
Omg what an incredible experience. I went in completely unsure if I would qualify and DROVE out with a 2024 outlander! Cannot thank Sy and the elder Mitsubishi fam enough!! Thank y’all I went in completely unsure if I would qualify and DROVE out with a 2024 outlander! Cannot thank Sy and the elder Mitsubishi fam enough!! Thank y’all again for getting our family what we needed. More
Other Employees Tagged: Sael Del Rio, Nicholas Hilboldt
April 20, 2024
Working with James and Christopher was great. They were patient and well informed and helped me a great deal with getting a new car. They were patient and well informed and helped me a great deal with getting a new car. More
Other Employees Tagged: Daniel Miranda, Christopher Miranda, James Mathis
April 06, 2024
I had the most amazing experience with this dealership. Julyann, Brianna and Danny delivered exceptional service by making my purchase a seamless process. I recommend this place everyone!!! Keep up the Julyann, Brianna and Danny delivered exceptional service by making my purchase a seamless process. I recommend this place everyone!!! Keep up the great work!! More
Other Employees Tagged: Lorraine Breedlove, Daniel Miranda, Briana Gonzales