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Juan Orozco
Juan Orozco at Corwin Ford of Tri-Cities

Juan Orozco | Page 6

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
309 Reviews
4.8

309 Reviews

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309 Reviews of Juan Orozco

November 11, 2025

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Employee Rating

Very professional and friendly service. Make you feel important and that we are satisfied with their service. Gave it only 4 stars due to unable to reach by phone at times to make appoint More

by JSALAZAR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Kevin Cornejo, Noah Benavides

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Nov 11, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Angela Hancock, Service Manager

November 03, 2025

Dealership Rating
Employee Rating

Dropped off vehicle around lunch. By 6:00 got phone call saying CV axle on both sides was replaced More

by KJONES36
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Nov 03, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

October 31, 2025

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Employee Rating

Juan is an excellent service writer that does a great job. He went over my service in detail and answered all of my questions. He even went to ask the technician questions he was not sure about. Great jo More

by ERPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

October 27, 2025

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Employee Rating

Always friendly and professional. I have been able to get information back in a timely manner about company vehicles More

by KJONES36
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Oct 27, 2025

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

October 21, 2025

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Employee Rating

All was good. Thank you Juan always takes good care of me and my vehicles. Work was done satisfactory More

by SDEAN2
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Oct 21, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

October 20, 2025

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Employee Rating

Great turnaround and communication kept me up to date through the whole time my vehicle was there More

by JOEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

October 18, 2025

Dealership Rating
Employee Rating

Quick, courteous and informative encounter. Kevin was on the ball with the entire transition. Very helpful throughout. Great experience. More

by dpodszus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cornejo

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Oct 18, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

October 15, 2025

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Employee Rating

My experience with Juan was great. He had excellent communication and was prompt in helping me find solutions. More

by Kristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

October 12, 2025

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Employee Rating

Juan was great to work with. It was a great experience. He is a great communicator More

by samc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

October 12, 2025

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Employee Rating

Juan always returns my calls and staff is always there to help with any questions. More

by COOLMEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Maia Solferino

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Oct 12, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

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