Juan Orozco | Page 24

Juan resolved my problem The fuel door broke he fixed it fast and at know charge fast and at know charge More

by COOLMEE1 Verified Customer Verified Customer

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Fine Fair. Appreciated the car wash. Communication was a bit muted. This was my work vehicle and required for my job. Not knowing when it would be done or at le Appreciated the car wash. Communication was a bit muted. This was my work vehicle and required for my job. Not knowing when it would be done or at least approximately was potentially troubling. More

by Jason.guin Verified Customer Verified Customer

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Juan explained everything thing and was very helpful He kept me in the loop by communicating with me throughout the entire process kept me in the loop by communicating with me throughout the entire process More

by HAMMONSJRROBERT Verified Customer Verified Customer

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The door panel that was a warranty replacement wasn't even attached all the way. It was separating away from the door and wasn't pushed on all the way. I had to do the techs job for him!!! Honestly, it p even attached all the way. It was separating away from the door and wasn't pushed on all the way. I had to do the techs job for him!!! Honestly, it pissed me off since i picked it up after hours and couldn't report it right away. I waited 2 months plus to do the job myself!!! More

by Shotgunbobby1 Verified Customer Verified Customer

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Working with Juan was great. But prior to that we had to wait for 3 months to get in But prior to that we had to wait for 3 months to get in More

by CLAUDIKAY Verified Customer Verified Customer

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Dropped my truck off, they fixed it, I picked it up. Drives smooth Now with a new driveline Drives smooth Now with a new driveline More

by MCGVR2 Verified Customer Verified Customer

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It was great I really appreciated the communication I could not have been happier with the service could not have been happier with the service More

by ALFREDSMACK Verified Customer Verified Customer

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Collectively, we were able to weave through a few repairs over a couple of months. Juan was great in orchestrating & coordinating. over a couple of months. Juan was great in orchestrating & coordinating. More

by Chad M. Verified Customer Verified Customer

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Juan is a very kind and helpful employee and has amazing customer service. This is a year in the making for a part Ford no longer makes, it was truly a hard year and I was loosing faith in the Ford brand (t customer service. This is a year in the making for a part Ford no longer makes, it was truly a hard year and I was loosing faith in the Ford brand (though every other car manufacturer is doing the same even the higher end ones) but Juan came through for us and was able to help us. We are very grateful. More

by Mooremansion Verified Customer Verified Customer

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Hard to get an appointment in a timely manner. The service writers seem lost. No one ever answers the phone in service just goes to voice-mail and no one ever calls back. Call me for more details The service writers seem lost. No one ever answers the phone in service just goes to voice-mail and no one ever calls back. Call me for more details More

by Ian_mccarty Verified Customer Verified Customer

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