Jovan Riley
Jovan Riley at Jim Ellis Buick GMC Mall of GA
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Jovan Riley | Page 9

Finance Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.8
119 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

8 yrs, 10 mos

4.8

119 Reviews

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119 Reviews of Jovan Riley

December 09, 2020

Dealership Rating
Employee Rating

Jovan was very helpful and friendly. He answered all our questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure. More

by LORILARKIN2
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki

Dec 10, 2020

Jim Ellis Buick GMC Mall of GA responded

Congratulations on your new vehicle! We do hope we can be of assistance in the future. Take care!

October 13, 2020

Dealership Rating

Great dealership to work with. My time there was very smooth. They take great care of their customers. Will do business with them again soon More

by servenot45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo, Richard Newton , Richard

September 22, 2020

Dealership Rating
Employee Rating

Horrible delivery experience. The number weren’t correct during the transaction and had to write a separate check outside of the transaction due to their error. I really should report this to BBB. I guess More

by dsmyrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Garrett, David Gonzalez, Jeff Ryberg

September 02, 2020

Dealership Rating
Employee Rating

The costumer service we received was 10.They were very attentive to our wants an needs.We love our z71 Silverado.We will be back!! More

by mcarthurdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki

Sep 23, 2020

Jim Ellis Buick GMC Mall of GA responded

Mcarthurdavis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2020

Dealership Rating
Employee Rating

Jovan Riley exceeds sales expectations. This young man goes above and beyond customer requests. He and Sheldon humanized the sales experience for me as female and a new customer. Car experiences can be n More

by MJP
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo , Sheldon

Jul 05, 2020

Jim Ellis Buick GMC Mall of GA responded

Mjp, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! Please don't hesitate to reach out to us if there's anything more we can do!

June 28, 2020

Dealership Rating

Got an email that said to call or email about out of state tags. I called and emailed multiple times to multiple people for help and they never called me back. Poor customer service More

by KARAKJJ
Recommend Dealer
No

Other Employees Tagged: Sami Karaki

Aug 14, 2020

Jim Ellis Buick GMC Mall of GA responded

Karakjj, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 27, 2020

Dealership Rating
Employee Rating

Quick, easy, and honest I found the car of my dreams online and immediately contacted Jovan at Jim Ellis to see if it was still available. Jovan returned my email immediatel More

by MPMANGIN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki

Jun 28, 2020

Jim Ellis Buick GMC Mall of GA responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for the positive feedback, and we hope that you have a great day!

May 19, 2020

Dealership Rating
Employee Rating

I had a great experience from Jim Ellis. I had a great experience buying my Yukon XL from Jim Ellis and would recommend your dealership to anyone. Both Craig Ebel and Jovan Riley were very h More

by ccodding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel , Alan Cavell

May 25, 2020

Jim Ellis Buick GMC Mall of GA responded

Ccodding, thank you for your kind words and congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 13, 2020

Dealership Rating
Employee Rating

The people at this is amazing.Everyone at this place is very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle ho More

by MIKEHEARD61
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

May 15, 2020

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Have a great day!

May 07, 2020

Dealership Rating
Employee Rating

They were awesome and answered all my questions. They came back with a great monthly payment even with my poor credit. That is exactly what I needed. Thanks Mike Hatcher and Jovan. More

by MARYVSHOFNER
Recommend Dealer
Yes

Other Employees Tagged: Mike Hatcher, Joe Marengo

May 08, 2020

Jim Ellis Buick GMC Mall of GA responded

Thank you so much! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Have a great day!

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