Jovan Riley | Page 9
Finance Manager
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Dealership Experience
6 yrs, 1 mo
Industry Experience
8 yrs, 10 mos
119 Reviews
Write a Review119 Reviews of Jovan Riley
December 09, 2020
Jovan was very helpful and friendly. He answered all our questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure. questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure. More
Other Employees Tagged: Sami Karaki
October 13, 2020
Great dealership to work with. My time there was very smooth. They take great care of their customers. Will do business with them again soon smooth. They take great care of their customers. Will do business with them again soon More
Other Employees Tagged: Joe Marengo, Richard Newton , Richard
September 22, 2020
Horrible delivery experience. The number weren’t correct during the transaction and had to write a separate check outside of the transaction due to their error. I really should report this to BBB. I guess during the transaction and had to write a separate check outside of the transaction due to their error. I really should report this to BBB. I guess these are the Harry stories that I’ve heard but never experienced in 12 car purchases.. Also, Purchased accessories were not installed. Had to go back to dealership on two separate occasions to have the accessories installed correctly. Dealer didn’t reprogram the vehicle At delivery. Had to have the vehicle detailed as it was dirty. More
Other Employees Tagged: Sean Garrett, David Gonzalez, Jeff Ryberg
September 02, 2020
The costumer service we received was 10.They were very attentive to our wants an needs.We love our z71 Silverado.We will be back!! attentive to our wants an needs.We love our z71 Silverado.We will be back!! More
Other Employees Tagged: Sami Karaki
July 03, 2020
Jovan Riley exceeds sales expectations. This young man goes above and beyond customer requests. He and Sheldon humanized the sales experience for me as female and a new customer. Car experiences can be n goes above and beyond customer requests. He and Sheldon humanized the sales experience for me as female and a new customer. Car experiences can be nervous and overwhelming, but this duo contributed to make it an effortless process. More
Other Employees Tagged: Joe Marengo , Sheldon
June 28, 2020
Got an email that said to call or email about out of state tags. I called and emailed multiple times to multiple people for help and they never called me back. Poor customer service state tags. I called and emailed multiple times to multiple people for help and they never called me back. Poor customer service More
Other Employees Tagged: Sami Karaki
June 27, 2020
Quick, easy, and honest I found the car of my dreams online and immediately contacted Jovan at Jim Ellis to see if it was still available. Jovan returned my email immediatel I found the car of my dreams online and immediately contacted Jovan at Jim Ellis to see if it was still available. Jovan returned my email immediately and began working with me to make arrangements for a test drive. Since I live more than 70 miles from the dealership, his professionalism and willingness to work around my busy schedule was the best part of the buying experience. We agreed to a great price and from that point on, it was one of the easiest car purchases of my life. The whole team there at Jim Ellis including Jovan and Sam did everything they promised and worked with me to make the buying experience smooth, quick, and painless. I would highly recommend Jim Ellis to anyone looking for a new or used car. More
Other Employees Tagged: Sami Karaki
May 19, 2020
I had a great experience from Jim Ellis. I had a great experience buying my Yukon XL from Jim Ellis and would recommend your dealership to anyone. Both Craig Ebel and Jovan Riley were very h I had a great experience buying my Yukon XL from Jim Ellis and would recommend your dealership to anyone. Both Craig Ebel and Jovan Riley were very helpful and informative. I'm so glad I came to you for my purchase. Also Alan Cavell explained how to use and operate everything in my new car. He was so informative and very knowledgeable. More
Other Employees Tagged: Craig Ebel , Alan Cavell
May 13, 2020
The people at this is amazing.Everyone at this place is very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle ho very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle home I didn’t hassle me he didn’t second-guess that I was scamming More
Other Employees Tagged: David Gonzalez
May 07, 2020
They were awesome and answered all my questions. They came back with a great monthly payment even with my poor credit. That is exactly what I needed. Thanks Mike Hatcher and Jovan. came back with a great monthly payment even with my poor credit. That is exactly what I needed. Thanks Mike Hatcher and Jovan. More
Other Employees Tagged: Mike Hatcher, Joe Marengo