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Josue Alvarez
Josue Alvarez at Corwin Ford of Tri-Cities

Josue Alvarez

QuickLane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Josue Alvarez

April 01, 2026

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Employee Rating

Easy to book online. Everything on time and good communication while there Will use again More

by SSLKTURNER
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

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Apr 01, 2026

Corwin Ford of Tri-Cities responded

Thank you for mentioning how simple online booking was and that we kept your appointment on schedule. Josue is pleased our communication met your needs during your visit. We look forward to helping with your Ford Explorer again. Angela Hancock, Service Manager

March 31, 2026

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Employee Rating

The staff did a good job of outlining the services to be provided... They could pay a little more attention to those standing in wait at the service counter. More

by Jeff Hendler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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March 26, 2026

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Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Bender, Jesse Gutierrez, Juan Orozco, Janelle Foster, Nayeli Gonzalez, Allan Cardenas, Noah Benavides, Tina Beaver, Doug Butler

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Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

March 22, 2026

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Employee Rating

Overall great they do the best they can to get you in and out. Sometimes things don't go as plan but they communicate such things. I'm always glad to travel up to get my oil done always a good experience. More

by ANGELICA_E_VELA
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

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Mar 22, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

March 05, 2026

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Employee Rating

Great people they where all nice and very kind come and get your oil change here More

by guadalupeb.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cornejo, Noah Benavides, Demetrio Castaneda

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Mar 05, 2026

Corwin Ford of Tri-Cities responded

Thank you for highlighting our team’s friendly service during your recent oil change. We’re glad you felt welcomed and well cared for. We look forward to keeping your Ford running smoothly. Angela Hancock, Service Manager

March 01, 2026

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Employee Rating

A simple key fob programming took 2. 5 hours out of my morning when I was originally told about 1 hour. I was not satisfied to say the least. Josue kept me informed but the service itself More

by CM_BOYD
Recommend Dealer
No

Other Employees Tagged: Josue Alvarez

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Mar 05, 2026

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

Mar 02, 2026

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

February 26, 2026

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Employee Rating

Convenient, friendly, effecient Josue was very knowledgable and let me know what i needed to fix my car More

by sobhisidani
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

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Feb 26, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing how convenient and efficient your visit was. We’re glad Josue’s knowledge helped explain what your Toyota required. Please let us know if you need anything else in the future. Angela Hancock, Service Manager

February 22, 2026

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Employee Rating

Prompt and friendly service. Kept me updated on the progress of the service process. Quick checkout process. More

by David
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 22, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear our team provided timely and friendly updates throughout your Ford Maverick service and made checkout efficient. Josue and the rest of our staff enjoyed assisting you. We look forward to helping with any future needs. Angela Hancock, Service Manager

February 21, 2026

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Employee Rating

Corwin Ford in Pasco is the very best. Highly recommended all of there departments. Best Service Possible. Pick up and delivery as well as Mobile Service are amazing. Especially for Seni More

by BARBKORTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derby Monroe, Allan Cardenas, Noah Benavides, Tina Beaver

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Feb 22, 2026

Corwin Ford of Tri-Cities responded

Thank you for recommending every department and for highlighting our pick-up, delivery and mobile service options. We’re glad our team could make servicing your Ford Escape convenient, especially for senior customers. We look forward to assisting you again. Angela Hancock, Service Manager

February 17, 2026

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Employee Rating

Fast, friendly service at Quick Lane with honest pricing and efficient, professional technicians. Will recommend More

by Dillionspears2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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Feb 17, 2026

Corwin Ford of Tri-Cities responded

Pleased to hear our Quick Lane team provided fast, friendly service on your Ford Transit-150 and transparent pricing. We’re glad our technicians handled everything efficiently and professionally. We appreciate your recommendation. Angela Hancock, Service Manager

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