Joshua Porter
Joshua Porter at Heiser Toyota
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Joshua Porter | Page 11

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
110 Reviews
4.6

110 Reviews

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110 Reviews of Joshua Porter

August 21, 2023

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Employee Rating

Great service. Fair prices. Awesome people to work with! Always trustworthy, and reliable for all of my cars needs. More

by Mike Peck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2023

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Everyone was great, pats on the back all around lol. Great experience, idk what else to write. Thanks! More

by SANTIRODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 19, 2023

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very fast and good quality service. This is the only place I take my Toyota More

by MIKE@MRPSTIRES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2023

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Employee Rating

New car needed oil change at 10k miles which I didn’t know. Not sure why they gave first oil change at 5k. The sticker for next oil change was at 10k so made an appointment 7:30 am because I’m working in More

by MPARK527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

Aug 23, 2023

MPARK527 responded

Hi, Guessing you can look up my account with my phone number? 312-519-6218 Minyoung Park

August 18, 2023

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Every time I come to Heiser Toyota, I am blown away by the professionalism, speed, and quality of care this team provides. As someone who does not have a background in cars, it can be intimidating when a More

by Cassandra Laibly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Cassandra Laibly responded

Every time I come to Heiser Toyota, I am blown away by the professionalism, speed, and quality of care this team provides. As someone who does not have a background in cars, it can be intimidating when a problem arises. Each time, a team member will explain it to me and work with me through the process. I’ve never had an issue with getting my car back in a timely manner, in fact, they almost always exceed my expectations!

August 18, 2023

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Took my truck in for service. They found an issue with a timing cover. I had them do some other things as well. My vehicle was there a little longer than I expected but the wor More

by Brent Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2023

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Employee Rating

The service took shorter than expected and the staff member that helped me was very friendly! More

by ESCHULFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2023

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Employee Rating

Josh was courteous and professional providing updates on what the problem was with my Prius. Got my car serviced sooner than expected too! Thank you! More

by LMD725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 16, 2023

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Employee Rating

I bought my car here 4yrs ago. I shopped around and Heiser was a $2000 better deal. I'm loyal, so I've been using Heiser for all my services and have been very satisfied. More

by MikeyZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 12, 2023

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Employee Rating

I was very happy with the customer service at this dealership. And I was offered a loaner car so that it was possible for me to go about my life while my car was being repaired. I was treated with kin More

by harlymama123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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