Joshua Porter
Joshua Porter at Heiser Toyota

Joshua Porter

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
144 Reviews
4.5

144 Reviews

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144 Reviews of Joshua Porter

July 10, 2025

Dealership Rating
Employee Rating

The last time I had my oil changed, technician did not secure the drain plug and created a slow leak that absorbed into the engine shield and "eventually" dripped slowly wherever I parked , including spot More

by markmill30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 10, 2025

Heiser Toyota responded

Dear Mark, Thank you for bringing this to our attention. We apologize that this happened. Your feedback about your oil change appointment has been sent to the appropriate management and someone will reach out. In the meantime, please feel free to contact our service manager Joe Kuckuk about this matter via phone 414-586-7134 or by email at jkuckuk@heiser.com.

June 30, 2025

Dealership Rating
Employee Rating

Clean Fair personable helpful. Coffee needs improving. Sincere. Cooperative. Strong team approach to helping customers. More

by jbuntrock8589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2025

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Employee Rating

Very good service kind clean understanding trying to understand what’s going on with my car. You are very good. I will be back soon thank you and I really appreciate you. More

by ms.futrell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

Dealership Rating
Employee Rating

The technician was very professional and was able yo diagnose and repair my car expeditiously. More

by JEWELRYBYDANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Heiser Toyota responded

Dear Danielle, We are so glad the technician was able to diagnose the issue and repair your car! Thank you for choosing Heiser Toyota. Please do not hesitate to let us know if there's anything else the Heiser Toyota team can assist you with. Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2025

Dealership Rating
Employee Rating

They do a great job keeping my cars running properly and smoothly. I Highly recommend them. More

by lauramgerum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Heiser Toyota responded

Dear Laura, We appreciate your positive feedback. Thank you for your business at Heiser Toyota's service department!

March 13, 2025

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Employee Rating

Heiser Toyota is wonderful and does a great job. I will never go anywhere else even though I travel from Oconomowoc. It is worth the trip More

by OCONOMOWOCDOLPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Heiser Toyota responded

Dear Valued Customer, We appreciate you making the trip from Oconomowoc to get service done at Heiser Toyota. Thank you for your business. Happy driving!

March 07, 2025

Dealership Rating
Employee Rating

Tommy is best at his job. Excellent customer sevice and had my vehicle in am out in no time. More

by 187saja
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

Mar 07, 2025

Heiser Toyota responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 21, 2025

Dealership Rating
Employee Rating

Good work I like to say thank you you doing great I look forward to seeing you again. Thank you More

by wilsoncha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 13, 2025

Dealership Rating
Employee Rating

Quick, polite and comfortable. Everyone is very nice and the waiting area is very clean. No complaints. More

by AHMCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2025

Dealership Rating
Employee Rating

Great service from the agent who assisted me. Definable coming back for better experience and referral. More

by Taofik.b.idrisabdullahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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