Joshua Bauman
Joshua Bauman at Horne Kia
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Joshua Bauman | Page 2

General Manager

Horne Kia

1465 E Motorplex Loop
Gilbert, AZ 85297

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2.6
40 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

28 yrs, 11 mos

Languages Spoken

English English

2.6

40 Reviews

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40 Reviews of Joshua Bauman

October 28, 2022

Dealership Rating
Employee Rating

Complete amateurs, I would never go back! Said they could do MSRP only to sneak in $3500 of worthless dealer xx (nitrogen in tires, VIN etching, Bogus warranties...). I made an offer and they More

by wcorn82
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Haydar Fadlallah

August 30, 2022

Dealership Rating
Employee Rating

I am very disappointed with the treatment of this Car Dealer. After having filled out the complete form with all my information online and several attempts to speak with a sales person, I requested a quo More

by sonoraproducts
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: April Simmons

Sep 01, 2022

Horne Kia responded

Hi, Thank you for sharing your feedback regarding your sales experience. I would like to learn more about your review. Please reach out to me at your convenience. I hope to connect soon. Josh Bauman General Manager Horne Kia (480) 725-5220

May 28, 2022

Dealership Rating
Employee Rating

Thought we had a deal on a EV6 at MSRP no dealer adds but as car was arriving tried to charge me $2500 in dealer adds. Said its "required" on every car---- and they do it on every car--well not on mine!!! More

by sgarvin
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Barbara Bloss

May 30, 2022

Horne Kia responded

Thank you for your feedback. We take customer care very seriously at Horne Kia and I would like to discuss the experience you have shared. I would greatly appreciate it if you would reach out to me at your earliest convenience. I hope to hear from you soon. Josh Bauman General Manager Horne Kia (480) 725-5220

May 30, 2022

sgarvin responded

Unless you will honor your agreement on the OTD price of EV6 there is nothing to discuss. If you want to direct Barbara to do so under the terms you and Dave agreed LMK

March 11, 2022

Dealership Rating
Employee Rating

Dealing with Horne Kia was the worst experience I've had trying to purchase car in over twenty years. I asked multiple times(including to the GM) if the Internet price (showing a 2158 discount) was correct More

by prmckinney
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 26, 2022

Horne Kia responded

Hello, Thank you for taking the time to share your review. I would appreciate the chance to speak with you regarding your sales visit and the final price of the vehicle in question. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

February 09, 2022

Dealership Rating
Employee Rating

Misleading salespeople not trustworthy -do not do business with them - regret ever walking in the door More

by IHateHorneKia
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 10, 2022

Horne Kia responded

Hi, Thank you for sharing your review for our Sales Team. I would like to learn more about your experience. Would you mind reaching out to me directly about your concerns? I hope to connect soon. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

Feb 10, 2022

IHateHorneKia responded

I have responded to several emails that have come directly from you asking for feedback and never received anything back before. Why don’t you look through your emails and start responding to complaints!

Feb 10, 2022

IHateHorneKia responded

I have responded to several emails that have come directly from you asking for feedback and never received anything back before. Why don’t you look through your emails and start responding to complaints!

August 22, 2021

Dealership Rating
Employee Rating

BAIT AND SWITCH!! I went in to buy a car I found advertised online for a certain price. They would not sell me the car for that price! Instead, they tried to make me pay about $1400 more because o More

by db
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 24, 2021

Horne Kia responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your sales experience. If you would like to share more details of your visit, please reach out to me at your earliest convenience. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

April 08, 2021

Dealership Rating
Employee Rating

If you are interested in being stressed by the strong degree of games this is your dealership. First - was told they do not provide online quotes via email to local buyers. Second - they beat any local p More

by RobertTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: David Hughes

February 18, 2021

Dealership Rating
Employee Rating

Beyond disgusted with Josh and the entire team at Kia. Now I know where the term he's like a "sleezy car salesman comes from." They will lie about anything to make a penny. Please take your business elsew More

by Kali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

July 14, 2020

Dealership Rating
Employee Rating

Service Center I would recommend buying a Kia from Horne, I have 3 Kia cars. BUT their service center is absolutely horrible. Their staff is so misinformed and un More

by RaulG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

March 06, 2020

Dealership Rating
Employee Rating

Worst experience I have ever had with any dealership! Our first salesman David came back with numbers that worked for us, asked for $800 down, I offered to pay $400 right away, and make another $400 defer More

by jonrast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Allen McCoy, Blake Menendez , David

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