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Josh Polo

Overview Reviews (121)

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Josh Polo

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Josh Polo

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.7

121 Reviews

Overview Reviews (121)

Dealership Experience

4 yrs, 7 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English

4.7

121 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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121 Reviews of Josh Polo

May 06, 2024

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Employee Rating

Service personnel are great. Well informed and explained things well. Pick up and deliver is a plus Well informed and explained things well. Pick up and deliver is a plus More

by JOE@MAROTTI.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Dave Leyva

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May 08, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that our service team provided you with exceptional care and that our pick-up and delivery service added convenience to your experience. We appreciate your feedback!

May 05, 2024

Dealership Rating

Employee Rating

Great service department. Always abi to book an appointment. Josh is great behind the counter. Always abi to book an appointment. Josh is great behind the counter. More

by colbsjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 06, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service department and with Josh. We appreciate your support and look forward to serving you again in the future!

April 29, 2024

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Employee Rating

Great service with customer care. I will definitely buy my next car at Palm Coast Ford. Josh is very good at the service counter. I will definitely buy my next car at Palm Coast Ford. Josh is very good at the service counter. More

by colbsjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us, and we'll be sure to pass your compliments along to Josh. We look forward to assisting you with your next car purchase at Palm Coast Ford!

April 27, 2024

Dealership Rating

Employee Rating

Great service. Josh was great. Took care of everything I needed done. Very professional. I will buy my next car at this dealership. Josh was great. Took care of everything I needed done. Very professional. I will buy my next car at this dealership. More

by colbsjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 27, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that Josh provided you with excellent service. We look forward to assisting you with your next car purchase!

April 25, 2024

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Employee Rating

Great customer service Their service department is outstanding Josh is an excellent service advisor kept informed on the repair and updated its progress every day. outstanding Josh is an excellent service advisor kept informed on the repair and updated its progress every day. More

by Charles48jj

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Chavez, Cory Epperson, Dave Leyva

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Apr 27, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience! We're thrilled to hear that Josh provided excellent service and kept you informed throughout the repair process. We'll be sure to pass along your kind words to him and the rest of our team.

April 24, 2024

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Quick repair work that was done on my truck. The only thing I got is the it was not washed. The only thing I got is the it was not washed. More

by KCONNER1

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Apr 25, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience with us! We're glad we could efficiently take care of your truck. We'll make sure to address the oversight on the wash for your future visits.

April 10, 2024

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Employee Rating

All went very well and completed in a timely manner ; service was excellent ;staff is excellent service was excellent ;staff is excellent More

by Dougs45acp

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cooper

Helpful 0

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Apr 11, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. We appreciate your business and look forward to serving you again in the future.

April 07, 2024

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Employee Rating

Quick easy service with updated info on my parts and maintenance history. Wish there was walk in service. Other than appointment but smooth! maintenance history. Wish there was walk in service. Other than appointment but smooth! More

by HUNTERTHAMAN6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Melissa Cooper, Darius Ash, Stephen St. Pierre, Niko Chavez, Cory Epperson, Dave Leyva, Dakota Hunter

Helpful 0

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Apr 09, 2024 -

Palm Coast Ford responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and easy. We're always looking for ways to improve and appreciate your suggestion for walk-in service.

April 01, 2024

Dealership Rating

Employee Rating

Always a great experience! Thank you guys 💜. Best Ford dealership I've ever dealt with Thank you guys 💜. Best Ford dealership I've ever dealt with More

by CHRISTAL.WALLS76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Melissa Cooper, Darius Ash, Stephen St. Pierre, Niko Chavez, Cory Epperson, Dave Leyva , Will Muzyl

Helpful 0

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Apr 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you always have a great experience with us. Providing excellent service is our top priority, and we're thrilled to be recognized as the best Ford dealership you've ever dealt with. We appreciate your loyalty and look forward to serving you for years to come! If there's anything else we can do for you, please don't hesitate to reach out.

March 23, 2024

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Employee Rating

They kept me well informed. Josh was excellent to work with. Although the total service took one month and 3 days, it was completed Josh was excellent to work with. Although the total service took one month and 3 days, it was completed More

by Mark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Summa

Helpful 0

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Mar 25, 2024 -

Palm Coast Ford responded

Thank you for your feedback! We're glad to hear Josh provided excellent service and that you felt well-informed throughout the process. We appreciate your patience and understanding regarding the timeframe.

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