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Cory Epperson

Overview Reviews (98)

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Cory Epperson

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Cory Epperson

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.9

98 Reviews

Overview Reviews (98)

4.9

98 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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98 Reviews of Cory Epperson

May 06, 2024

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Employee Rating

It took way to long to get an oil change and tire rotation I expected a half hour max not two hours rotation I expected a half hour max not two hours More

by ARIECCS

Verified Customer

Recommend Dealer

Helpful 0

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May 08, 2024 -

Palm Coast Ford responded

We apologize for the extended wait time you experienced. We'll continue working to improve our efficiency and we hope to provide you with a 5-star experience next time. If you would like to discuss this further, please reach out to Mike Mavar, our Service Director at 386-447-3380.

May 05, 2024

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The service provided to me was professional, and completed in a timely manner. Appreciate the updated communication as to completion status. completed in a timely manner. Appreciate the updated communication as to completion status. More

by gobrien854

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. We always aim to provide professional and timely service, and we're glad we could keep you informed throughout the process. We appreciate your business!

May 04, 2024

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Employee Rating

Cory and the team are great. No pressure on the upsell, but good advice for future maintenance planning. Have and will recommend you guys. No pressure on the upsell, but good advice for future maintenance planning. Have and will recommend you guys. More

by JMCQUAIDSR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Leyva

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May 06, 2024 -

Palm Coast Ford responded

Thank you for the glowing review! We're thrilled to hear you had a positive experience with Cory and our team. We appreciate your recommendations and look forward to serving you again in the future.

May 02, 2024

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Employee Rating

The technician that worked on my truck was incredible. He was thorough, knowledgeable and professional. He was thorough, knowledgeable and professional. More

by SOUTHERNCANNUCK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 03, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with our technician! We're thrilled to hear that they provided excellent service for your truck. We appreciate your feedback and look forward to assisting you in the future.

April 25, 2024

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Employee Rating

Great customer service Their service department is outstanding Josh is an excellent service advisor kept informed on the repair and updated its progress every day. outstanding Josh is an excellent service advisor kept informed on the repair and updated its progress every day. More

by Charles48jj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Polo, Niko Chavez, Dave Leyva

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Apr 27, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience! We're thrilled to hear that Josh provided excellent service and kept you informed throughout the repair process. We'll be sure to pass along your kind words to him and the rest of our team.

April 22, 2024

Dealership Rating

Employee Rating

Our service advisor (Cory) was excellent. A pleasure to interact with, knowledgeable, friendly, he always makes sure that we are taken care of in a way that keeps us coming back. We choose to A pleasure to interact with, knowledgeable, friendly, he always makes sure that we are taken care of in a way that keeps us coming back. We choose to use Palm Coast Ford over Daytona Beach solely on our positive customer service interactions at both places. Cory is keeping us as customers at Palm Coast Ford. More

by heathahulin

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Cory. Providing exceptional service is our priority, and we're grateful to have earned your loyalty.

April 21, 2024

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Great communication, service and work was timely. Kept me informed throughout the process. Thank you!! Kept me informed throughout the process. Thank you!! More

by Cdufrain

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

Palm Coast Ford responded

Thank you for the positive feedback! We're thrilled to hear about your excellent experience with our dealership. We appreciate your trust in us and look forward to serving you again in the future!

April 12, 2024

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Employee Rating

Always kind and courteous and never pushy about sales they think I need and easy to work with they think I need and easy to work with More

by twlpn1029

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. Our team strives to provide excellent service without any pressure. We appreciate your business and look forward to assisting you in the future!

April 08, 2024

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Employee Rating

Thanks to Dakota and Corey, I had a great experience with the Serice Department. They both were very nice and friendly. Corey went out of his way to help me with to provide new batteries for my keys. I di the Serice Department. They both were very nice and friendly. Corey went out of his way to help me with to provide new batteries for my keys. I didn't have to wait too long for vehicle and everything was done just right. Looking forward to my next service date. More

by JO422GA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dakota Hunter

Helpful 0

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Apr 09, 2024 -

Palm Coast Ford responded

Thank you for your kind words! Dakota and Corey are valuable members of our team, and we're thrilled to hear they provided excellent service. We look forward to seeing you again for your next service appointment.

April 07, 2024

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Employee Rating

Quick easy service with updated info on my parts and maintenance history. Wish there was walk in service. Other than appointment but smooth! maintenance history. Wish there was walk in service. Other than appointment but smooth! More

by HUNTERTHAMAN6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Melissa Cooper, Darius Ash, Stephen St. Pierre, Josh Polo, Niko Chavez, Dave Leyva, Dakota Hunter

Helpful 0

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Apr 09, 2024 -

Palm Coast Ford responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and easy. We're always looking for ways to improve and appreciate your suggestion for walk-in service.

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