Josh Elkins | Page 30

VEHICLE DIAGNOSTIC AND REPAIR CHECK ENGINE LIGHT WAS ON. STOPPED IN TO MAKE APPOINTMENT. SERVICE DEPARTMENT OFFERED TO LOOK AT IMMEDIATELY. THE DIAGOSTIC WAS PERFORMED. JOSH INFORM CHECK ENGINE LIGHT WAS ON. STOPPED IN TO MAKE APPOINTMENT. SERVICE DEPARTMENT OFFERED TO LOOK AT IMMEDIATELY. THE DIAGOSTIC WAS PERFORMED. JOSH INFORMED ME EVERY STEP OF THE WAY. THEY ACCOMADATED ME AND MY SCHEDULE VERY WELL INCLUDING ALETERNATE TRANSPORTATION WHILE REPAIRS WERE MADE. FIRST CLASS OPERATION.. More

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Great experience I purchased a 2013 suburban from Adam three years ago. When I returned, Adam put me into a 2016 Suburban and we couldn't be happier. No hassle, straig I purchased a 2013 suburban from Adam three years ago. When I returned, Adam put me into a 2016 Suburban and we couldn't be happier. No hassle, straightforward and excellent customer service. Come see Adam if you want to build a relationship. More

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Fantastic Service On 9/6/2016 I left work and discovered a flat tire. Had AAA put my spare on and it was low on air and I had a 60 mile ride home. I stopped at Elkins a On 9/6/2016 I left work and discovered a flat tire. Had AAA put my spare on and it was low on air and I had a 60 mile ride home. I stopped at Elkins and met Josh. He reassured me they would do thier best to get me on the road. Keep in mind I do not drive a Chevy product, I have a Hyundai Santa Fe. Within a short period of time they had my tire repaired and back on my car and I was back on the road!! I myself am in the customer service business and good service is extremely imporant to me and I have to say Josh was awesome!! Very professional to say the least!! Would recommend him and Elkins Chevy to anyone I know!!! More

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First Chevy Purchase As a long standing and loyal Toyota customer, I kept my expectations low when visiting Elkins Chevrolet. From the time I met with salesmen Jim Marks t As a long standing and loyal Toyota customer, I kept my expectations low when visiting Elkins Chevrolet. From the time I met with salesmen Jim Marks to leaving Lisa Hulmes in finance, I would rate this experience 5 star. Jim Marks was extremely professional and courteous. He spent a great deal of time explaining the features and benefits of my new Chevy Malibu from test drive to explaining the sales offer. I also appreciated the fact that the finance department made my administrative transaction very timely and efficient. Thanks also to both Mike Bilbow and Josh Elkins for their part in the sales and delivery process. I would definitely recommend my friends and family to visit Elkins Chevrolet. From start to finish, a first class experience! More

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Superior Service at its Finest Elkins Chevrolet continues to provide its customers with superior service to its customers, leaving you feel 'like family' when you bring your vehicle Elkins Chevrolet continues to provide its customers with superior service to its customers, leaving you feel 'like family' when you bring your vehicle in for service. Josh assisted me in my latest visit, and he, along with his fellow colleagues, always provide exceptional service leaving you feel satisfied and pleased to have your car serviced by Elkins. I have never dealt with a dealership that not only remembers your name and previous services conducted, but also reminds you what it means to be part of the Elkins family. Thank you Elkins for having a wonderful team that continues to provide their customers with superior customer service at its finest. More

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Great Experience Leasing a 2016 Chevy Malibu I recently leased a 2016 Chevy Malibu Premier from Ekins Chevrolet. This is the second new vehicle I've leased or purchased from Elkins. On both occa I recently leased a 2016 Chevy Malibu Premier from Ekins Chevrolet. This is the second new vehicle I've leased or purchased from Elkins. On both occasions it has been a seamless experience. I plan on buying others vehicles from them in the future. I've also had my vehicles serviced at Ekins and all have been good experiences. The entire operation is first rate. More

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Outstanding Service Department. This dealership will go above and beyond to provide excellent, professional, courteous service 100% of the time. Having purchased a Camaro ZL1, Trave This dealership will go above and beyond to provide excellent, professional, courteous service 100% of the time. Having purchased a Camaro ZL1, Traverse LTZ, 2 Avalanches, a Chevy SS and a Silverado High Country in the last 4 years, they also excel on the sales side as well. More

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Happy customer for many years!! Myself and my family have been repeat customers here over the years. I had a Chevy that lasted well over 200,000 miles. My relatovely new car had an i Myself and my family have been repeat customers here over the years. I had a Chevy that lasted well over 200,000 miles. My relatovely new car had an issue, but was fixed and is running smoothly. The service has always been great! The service department is friendly, and does what's needed in a timely manner. The waiting area is clean and comfortable, making it great experience. More

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Overcharged for nothing In March, I bought a 2014 Camaro. Ive brought it in 3 times already for service. The first time was to remove a small ding in the passenger side door. In March, I bought a 2014 Camaro. Ive brought it in 3 times already for service. The first time was to remove a small ding in the passenger side door. They took off the door panel to fix it, and when I got it back, it looked great! However the speaker on that door made a feedback noise when accelerating. It still makes that noise. So I took it back to them, and they couldnt "replicate that noise." Today I picked up my Car again for a chirping sound that happens when the car is at a certain RPM. I was out of town and gave them a week to diagnose and fix the issue. My car is covered under warranty but they claim it was my after market cold air intake rubbing against my engine cover. Since this was an after market part, they charge me $125 to diagnose and $65 TO GRIND PLASTIC OFF MY ENGINE COVER. My engine cover how has a cut in it and it not smooth, and the sound hasnt gone away. In other words, I have payed $206 including tax to grind down my engine cover even though obviously that wasnt the problem. I will be coming back to get a refund and speak to a general manager and or service manager. More

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Exceptional service!! The service at Elkins is exceptional!! The take proud in the service they provide to all their customers. You are doing a Great job guys! The service at Elkins is exceptional!! The take proud in the service they provide to all their customers. You are doing a Great job guys! More

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