Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 73

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

August 20, 2020

Dealership Rating
Employee Rating

Excellent service. Very professional and friendly. Great service every time I bring in one of my vehicles. They keep both of my vehicles in great running condition. And explain the solution to any problem More

by TOM.KALB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna , Teresa Gunshinan, Abe Kolat, Heidi McGough, Maurice Pereira

Aug 25, 2020

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle! We're happy to hear that you had an excellent service experience with us because we want each customer to feel comfortable and informed at every step of the service process. Please let us know how we can continue to help with your car and service needs!

August 12, 2020

Dealership Rating
Employee Rating

Flawless as usual!!! Sarant is the epitome of what a dealership should be! Antonio Centeno runs a wonderful dealership and his staff are all exceptional!!! Always a wonde More

by SRT 392 Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino , Teresa Gunshinan, Abe Kolat, Maurice Pereira, Charlie

Aug 14, 2020

Sarant Cadillac responded

Thank you so much for this review! It's great to hear that the whole team was able to make your visit such a breeze. If there's anything else we can do to help you please feel free to reach out!

August 08, 2020

Dealership Rating
Employee Rating

Great dealership, car was delivered immaculate inside and out. Sales Manager John Nassour knows everything about the operation of the vehicle and made the delivery efficient and trouble free. More

by Cadi Lover
Recommend Dealer
Yes
Aug 11, 2020

Sarant Cadillac responded

We truly appreciate you taking the time to leave us such a great rating and feedback! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with John. We hope you are enjoying your new car, and we look forward to working with you again!

August 08, 2020

Dealership Rating
Employee Rating

Had a blowout of front tire, can’t say enough about the care with which Zi was treated from helping on the shoulder of the Seaford oyster bay ex to the service dept, special thanks mechanic Ron and joe and More

by Joefor291
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Mechanic Ron

Aug 11, 2020

Sarant Cadillac responded

Thank you for your glowing review! It's great to hear that you were provided with an excellent experience by our service team and Ron and Joe will appreciate the special shout out! If we can help you further in any way, please let us know!

August 05, 2020

Dealership Rating
Employee Rating

Joe Mistretta is always A-One in the service department. I have been buying and leasing cars from Sarant for many years and have usually been satisfied with teh service. Since Joe Mistretta came to work the More

by SDECEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Sarant Cadillac responded

Wow, thank you so much for your kind words! Joe will be very happy to hear that he was able to provide you with awesome service experience! We appreciate your continued loyalty and we are here when you need us.

August 01, 2020

Dealership Rating
Employee Rating

Wonderful! Sarant is the best car dealership on our planet. All staff are personable and highly knowledgable. I will never go anywhere else! Many thanks guys! More

by WQUEEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2020

Sarant Cadillac responded

Awesome to hear! We are thrilled our staff could give you a great experience! We hope to see you again!

July 31, 2020

Dealership Rating
Employee Rating

Great Service This is my 4th car purchased at this dealership and I can't see myself going anywhere else. From sales to service they're the nicest most friendly peo More

by Johnny4759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2020

Sarant Cadillac responded

Thanks for the great review Johnny! We look forward to having you back and hope you enjoy the new car!

July 25, 2020

Dealership Rating
Employee Rating

Service department was effient, kind and professional.. pleasure to deal with this dealership and this service department. Good communication and quick turn around. Addressed all my concerns. Thank you More

by Matthew Ferrara
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Jul 28, 2020

Sarant Cadillac responded

And it's a pleasure to work with you as well, Matthew. Thank you for choosing Sarant Cadillac. We are so glad to hear your experience was efficient, kind, and professional. We'll be sure to share this feedback and rating with Katie, Joseph, and Maurice. Again, thank you for providing your feedback and we hope to see you again.

July 25, 2020

Dealership Rating
Employee Rating

We bought 3 cars from Sarant and all I can say is we have never had a problem with buying cars and service. Thank You More

by BENSONAPPLIANCE
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Bill Reale, Vic Castagna , Teresa Gunshinan, Heidi McGough

Jul 28, 2020

Sarant Cadillac responded

Amazing! Thank you, Ben, for being such a loyal customer of ours. We really appreciate your support and repetitive business. We are so glad that you have never had a problem and we look forward to continuing this streak of not having any problems in the future. Thank you again for choosing Sarant Cadillac and we will continue to strive to continue providing you with seamless experiences.

July 23, 2020

Dealership Rating
Employee Rating

FANTASTIC SERVICE. My rep tony went above and beyond. I own 3 cars and Cadillac showed best service. Highly recommended to any who needs their car serviced More

by AMRISHDIAS
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira, Anthony

Jul 27, 2020

Sarant Cadillac responded

Thank you so much for the review and kind words about Tony! We're so happy to hear that you had such a great service experience. Please reach out if you need anything else!

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