Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 70

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

October 03, 2020

Dealership Rating
Employee Rating

Always the best. Joe and Maurice treat you like a king. And the coffee is the best. the Sales staff are very pleasant to talk to. More

by SARROJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Teresa Gunshinan, Abe Kolat, Maurice Pereira

Oct 05, 2020

Sarant Cadillac responded

Thanks for the five stars! Our team strives to provide a great customer service experience every time, from the actual vehicle service to, yes, the coffee! We appreciate your business and we'll see you back at Sarant Cadillac next time.

October 02, 2020

Dealership Rating
Employee Rating

excellent customer service. I called middle of the morning to make an appointment and she said to bring it right down. Got there took the vehicle right away and was finished in less then an hour, Sup More

by gonesurfing0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale

Oct 05, 2020

Sarant Cadillac responded

Thanks for the great review! We strive to provide an efficient and convenient experience every time, and we're glad our team could get you in and out quickly. Thank you for choosing us for your service needs, and we'll see you back next time!

October 02, 2020

Dealership Rating
Employee Rating

Sarant Cadillac's service department is the best service I have ever had the pleasure of working with. Joe Mistretta and his staff treat you like family and do a great job too! More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Oct 05, 2020

Sarant Cadillac responded

Salvatore, this is what we love to hear! We're so glad Joe and the team could provide you with an exemplary service experience. Thank you for choosing us for your service needs, and we'll see you back next time!

October 02, 2020

Dealership Rating
Employee Rating

Thank you to Abe and his team for the great job on my XT6. They addressed all my concnerns the first tine I asked. The words I would use to describe the experience are friendly, caring, clean, and conv More

by DOMINICSTABILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Teresa Gunshinan, Abe Kolat, Maurice Pereira

Oct 05, 2020

Sarant Cadillac responded

Thank you for the review! We're glad to hear the team was able to provide efficient and helpful service. Thank you for choosing Sarant Cadillac for your service needs, and we'll see you back next time!

September 30, 2020

Dealership Rating
Employee Rating

Excellent service in all ways.Replaced part that was ordered and waited for them to install it.Very satisfied with the replacement. Thank you once again. More

by VITOLB10
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat

Oct 01, 2020

Sarant Cadillac responded

Thank you for the 5-star rating! We're glad to hear your service experience was excellent and look forward to working with you again.

September 30, 2020

Dealership Rating
Employee Rating

SARANT IS THE ABSOLUTE BEST NUMBER ONE CADILLAC DEALERSHIP CUSTOMERS COME FIRST AND THEY REALLY TAKE GREAT CARE OF CUSTOMER NEEDS. I ALWAYS KNOW I WILL BE WELL TAKEN CARE OF FOR ANYTHING I ASK More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Vic Castagna , Maurice Pereira

Oct 01, 2020

Sarant Cadillac responded

Thank you for your 5-star rating and overall rave review! We appreciate hearing about your experiences at Sarant Cadillac and look forward to working with you in the future.

September 28, 2020

Dealership Rating
Employee Rating

Very professional in all ways. Tony, in the service department, did a great job making sure a loaner car was available for me, the parts needed were ordered and installed correctly, even though it was More

by AMROMAN22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tony in service department (don’t know his last name)

Sep 30, 2020

Sarant Cadillac responded

Thank you for your 5-star rating and very kind words for Tony! We're glad he was able to assist you and meet your expectations. We look forward to working with you again.

September 28, 2020

Dealership Rating
Employee Rating

Friendly, skilled people. Diagnosed and fixed the problem as quickly as possible, even with the needed part coming from Michigan. Topped off the experience with a free car wash. More

by LI Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Sep 30, 2020

Sarant Cadillac responded

Thank you for the 5-star rating! We're glad to hear you had a positive service experience at Sarant Cadillac and look forward to working with you again.

September 26, 2020

Dealership Rating
Employee Rating

THE SERVICE ADVISERS AND SERVICE DEPT ARE ALWAYS AWESOME THANK YOU SARANT! I HAVE LEASED ALL MY CARS HERE AND WILL BE LEASING MY NEXT ONE IN NOVEMBER! More

by DONNAGKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Sep 29, 2020

Sarant Cadillac responded

Thank you for the wonderful review! We appreciate your kind words about our service department and your continued business leasing vehicles with us. We look forward to helping you in November when you lease your next vehicle.

September 20, 2020

Dealership Rating
Employee Rating

I have a wonderful experience every time I come for service and when the term is up for renewal of my lease. Everyone is so personal which let's me know I'm a family member. More

by RED2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , The Receptionist

Sep 21, 2020

Sarant Cadillac responded

We like everyone to feel like family, because they are! We look forward to seeing you again in the future!

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