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Joseph Mistretta
Joseph Mistretta | Page 69
Service Director
Sarant Cadillac
4339 Hempstead Tpke
Farmingdale, NY 11735
1,140 Reviews
Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,140 Reviews
Write a ReviewDealership Experience
29 yrs, 1 mo
Industry Experience
47 yrs, 1 mo
Specialties & Trainings
Cadillac Certified
1140 Reviews of Joseph Mistretta
October 17, 2020
I was having an issue with my CT5 and the service department was determined to fix the issue. Tony my service consultant worked with me to keep me informed on the progress and steps being taken to r department was determined to fix the issue. Tony my service consultant worked with me to keep me informed on the progress and steps being taken to resolve the issue. Technical engineers were called in to assist with the resolution. I have the car back in my possession and during the past few days I have put a good number of miles on it and the issue seems to have been resolved. Thank You More
by gregbar11
Verified CustomerOther Employees Tagged: Tony DiGuiseppe
October 16, 2020
The team a Sarant is always cheerful, accomodating, and thorough. Since I live a distance from the dealership, a loaner vehicle is there for my convenience. I prefer to visit Sarant rather than a closer re thorough. Since I live a distance from the dealership, a loaner vehicle is there for my convenience. I prefer to visit Sarant rather than a closer repair shop or dealership! More
by np5never
Other Employees Tagged: Abe Kolat, Maurice Pereira
October 13, 2020
Maurice is the best! He contacted me that an after-market had been delivered and it could be installed at my convenience. I responded that I could come to Sarant Cadillac that day. Maurice told me he would t had been delivered and it could be installed at my convenience. I responded that I could come to Sarant Cadillac that day. Maurice told me he would take my vehicle as soon as I could arrive there. Again, Maurice is a man of his word. I arrived and the install was done immediately. I most appreciate the attention and service I receive at Sarant. Again, thank you Maurice! More
by Ken D
Other Employees Tagged: Maurice Pereira
October 12, 2020
Service was exceptional. Staff is extremely pleasant, helpful and most of knowledgeable. They go above and beyond to assist you. Good experience with Sarant Cadillac. helpful and most of knowledgeable. They go above and beyond to assist you. Good experience with Sarant Cadillac. More
by RUBY.BASDEO
Other Employees Tagged: Abe Kolat, Maurice Pereira
October 11, 2020
As usual and expected I had a very positive experience. I did not have an appointment yet my vehicle was immediately taken in and serviced as necessary. I was in and out in a relatively short period of t I did not have an appointment yet my vehicle was immediately taken in and serviced as necessary. I was in and out in a relatively short period of time. I like Sarant for its friendly atmosphe.re and prompt service. I am always treated like family by my service manager Joe Mistretta. The problems are always clearly explained and I never feel pressure about was should be done. This visit was no exception. More
by JJOSEPHAMORIN
October 07, 2020
I had a positive experience as always when I bring my car in for service. I was in and out in a half hour! Everyone was very helpful and professional in for service. I was in and out in a half hour! Everyone was very helpful and professional More
by Margen0727
Other Employees Tagged: Maurice Pereira
October 05, 2020
SERVICE IS ALWAYS FAST . PEOPLE SERVE YOU WITH A SMILE. ALWAYS PLEASANT TO DEAL WITH, EVEN DURING THESE UNIGUE TIMES. THANKS GUYS! DEFINITELY WOULD RECOMMMEND. ALWAYS PLEASANT TO DEAL WITH, EVEN DURING THESE UNIGUE TIMES. THANKS GUYS! DEFINITELY WOULD RECOMMMEND. More
by LAB0827
Other Employees Tagged: Abe Kolat, Maurice Pereira
October 05, 2020
Excellent customer service, professional work and done right the first time. The service advisor keeps well informed of the progress .Joe Mistretta runs an excellent service department. right the first time. The service advisor keeps well informed of the progress .Joe Mistretta runs an excellent service department. More
by StanleyS
Other Employees Tagged: John F. Nassour, Sr. , Maurice Pereira, Tony
October 03, 2020
Very organized service department!! Joe runs a great shop!! Tony was amazing. Very nice and personable. Will be going back there again for service and leasing my next caddy there! shop!! Tony was amazing. Very nice and personable. Will be going back there again for service and leasing my next caddy there! More
by Kris
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