Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 60

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

March 24, 2021

Dealership Rating
Employee Rating

Great experience in the service center . I'm new to the Sarant family but I believe i'm off to a good start. I remember riding a bicycle as a kid past the dealership. I'm now 67 years old. They must be doi More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna , Mark DeMartini

Mar 29, 2021

Sarant Cadillac responded

We always love to hear from our happy customers. We are thrilled you had a great experience with our team. We look forward to working with you again soon!

March 24, 2021

Dealership Rating
Employee Rating

The most accommodating service department I’ve experienced Dawn Scarpinato was excellent and courteous She went above any expectations and followed through on every detail More

by WCARDINALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 29, 2021

Sarant Cadillac responded

We appreciate you taking the time to leave us such a great review! We are happy to hear Joseph, Dawn, and the entire service team were able to get you in, out, and on your way safely and quickly. Please do not hesitate to give us a call if you need anything else!

March 22, 2021

Dealership Rating
Employee Rating

Joe Mistretta and Maurice Pereira are hardworking, kind and knowledgeable. The cars might be less than perfect, but they always do their best to get my problems resolved in a timely fashion. More

by WGEEWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Mar 24, 2021

Sarant Cadillac responded

Thank you for the very kind words! Joe and Maurice will be delighted to hear that they were a pleasure to work with. We are lucky to have them on our team. Please come back and see us for any of your future car needs!

March 17, 2021

Dealership Rating
Employee Rating

Excellent service always!!! Simply the best. Thank you Excellent service always!!! Simply the best. Thank you for your services.. Keep up the great work I will recommend to everyone...thank you than More

by johanna.garciat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira, Antonio

Mar 19, 2021

Sarant Cadillac responded

Thank you for the kind words! Please let us know how we can continue to help with your car and service needs!

March 15, 2021

Dealership Rating
Employee Rating

The service department provides a great deal of professional care and attention. Someone greets me on arrival and ascertains why I am coming in to see them. They offer free coffee while waiting for More

by ANDYHJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Mar 17, 2021

Sarant Cadillac responded

Andy, thank you for your 5-star rating for our service department! We look forward to working with you in the future.

March 15, 2021

Dealership Rating
Employee Rating

The service staff always goes above and beyond to make sure all service needs are taken care of smoothly and easily. Excellent service and staff! More

by Constance L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Mar 17, 2021

Sarant Cadillac responded

Constance, thank you for your 5-star rating for our service staff! We look forward to working with you again.

March 15, 2021

Dealership Rating
Employee Rating

The team at Sarant is the best! Always a pleasure to bring my XTS there instead of a dealership or garage closer to home. I can always trust them to be thorough, and advise accordingly. More

by np5never
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Mar 17, 2021

Sarant Cadillac responded

Thank you so much for your glowing review! It's our goal to be transparent every step of the way so we're very happy to hear that we have your trust. We appreciate your business and hope you come back to see us again soon!

March 13, 2021

Dealership Rating
Employee Rating

Love there service very happy. Made my transaction easy, accommodating, and time saving appointment with the service/parts dept. I highly recommend for your Vehicle needs. More

by AMYLYN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Vic Castagna, Tony DiGuiseppe , Maurice Pereira, Stefan Wu

Mar 16, 2021

Sarant Cadillac responded

We are happy to hear you had a great service experience with our team! We look forward to working with you again soon!

March 12, 2021

Dealership Rating
Employee Rating

Absolutely awesome service. I don’t need 25 words to say absolutely awesome. If you want people to respond don’t put a minimum number of words. They were awesome More

by JFLYNN4773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Mar 16, 2021

Sarant Cadillac responded

Awesome service to match our awesome customers. Thank you for taking the time to provide this amazing rating and feedback. We truly appreciate it and hope to work with you agian soon.

March 12, 2021

Dealership Rating
Employee Rating

This is my second car from Sarant. I always bring my car back to the dealer for an oil change etc. They are very courteous and accommodating. Thank you. More

by formary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Mar 16, 2021

Sarant Cadillac responded

Thank you for continuing to choose Sarant Cadillac. Your satisfaction is important to us, so we want to sincerely thank you for sharing how well your visit with us went. It's always our pleasure to assist. Congratulations on your recent purchase, and we hope you enjoy it.

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