Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 59

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

April 21, 2021

Dealership Rating
Employee Rating

Joe Is great. In and out very quickly. I have been using them for years, never had a problem. The are fair and honest and the quality is always excellent More

by gmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Sarant Cadillac responded

Thank you for the excellent rating and feedback! We are so glad to hear that you enjoyed working with Joe. We look forward to the opportunity to work with you again soon!

April 21, 2021

Dealership Rating
Employee Rating

Very professional and took care of me right away. Had my loaner car ready for me on arrival. Was clean and brand new treated me with respect. More

by ACM1627
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 23, 2021

Sarant Cadillac responded

This is great to hear! Thank you for taking the time to leave us some feedback on your recent experience. We are always glad to hear when your visit has been positive. Please let us know if there is anything else we can help with in the future!

April 19, 2021

Dealership Rating
Employee Rating

Thank you Joe for your assistance and prompt attention to my car. You answered my questions and addressed my needs. I love my Cadillac and look forward to my next one. More

by PATJUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Sarant Cadillac responded

Thank you so much for taking the time to provide this valued feedback on Joe. We are so glad to hear the service he provided was prompt and five-star worthy. We'll be sure to share these kind words with him. Thank you for choosing Sarant Cadillac, and we look forward to working with you again.

April 17, 2021

Dealership Rating
Employee Rating

I had an excellent experience in my first service with this dealership. We had a wheel lock issue and my service advisor handled the situation. More

by WMCGLADE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Sarant Cadillac responded

This is what we like to hear! Please let us know when you are ready for your next service! We hope the team can help you again soon!

April 14, 2021

Dealership Rating
Employee Rating

The BEST. Always very friendly. Address everything I need and always smiling. Been going for years and always satisfied. Will not be changing dealers any time soon. Thank You! More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Sarant Cadillac responded

Thank you for your kind words and continued support! It means the world!

April 10, 2021

Dealership Rating
Employee Rating

Joe in service made me feel like a VIP! I love my Cadillac and have been treated like a star by manager Antonio and Joe in service. You have a customer for life! Thank you, Mary Bongiorno More

by LAURAMARY7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 03, 2021

Sarant Cadillac responded

You are a VIP! Thank you for taking the time to tell us about your recent visit and leaving this review. Please don't hesitate to let us know how else we can be of service!

April 05, 2021

Dealership Rating
Employee Rating

I was impressed with the smooth and efficient process for leasing a new XT6. I began this with a phone call to Tommy and we communicated several times before I came into the dealership to complete the lease More

by djb9064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino, Vic Castagna , Dennis Cameron

Apr 07, 2021

Sarant Cadillac responded

Thank you for the 4+ star rating and your shout-out for Tommy! We hope you enjoy your lease on the XT6 and look forward to working with you in the future.

April 03, 2021

Dealership Rating
Employee Rating

Service was fine, staff was friendly, place was clean etc... Just a little taken back that I was charged $37 to rotate tires on top of $89 for an oil change. More

by IRONWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Apr 05, 2021

Sarant Cadillac responded

Thanks for taking the time to share your feedback with us. We're happy to hear that you enjoyed your visit and we hope to have another opportunity to work with you again in the future. Our Service Director, Joe Mistretta, would love to chat with you about your experience in further detail at 516-473-0925. Thanks!

April 02, 2021

Dealership Rating
Employee Rating

The staff is always informative and knowledgeable, as a repeat customer I am happy with the new deal offered by Bill Reale on a 2021 lease. More

by JOHNCATSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale

Apr 06, 2021

Sarant Cadillac responded

Thank you for being such a loyal customer of ours. We truly appreciate your business and support. Thank you, and congratulations on your new 2021 lease. We'll share this feedback with Bill Reale.

March 27, 2021

Dealership Rating
Employee Rating

Exceptional service and quality. The staff is friendy and knowledgeable. My service advisor Joe was great. He makes you feel like an old friend or family and truly cares about your needs and helps resolve an More

by VMIKEV1559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Mar 30, 2021

Sarant Cadillac responded

Thank you for taking the time to leave this excellent review. We are happy to hear Joe and the entire service team were able to make your customer experience great. We look forward to working with you again soon!

...
59
...

Dealership Inventory (105 Vehicles)

used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $31,900
2023 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2023 Cadillac Escalade car, priced at $68,900
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
used 2023 Cadillac CT5 car, priced at $30,900
2023 Cadillac CT5
used
Black Raven exterior
Automatic
Rear-wheel Drive
used 2024 Cadillac LYRIQ car, priced at $39,900
2024 Cadillac LYRIQ
used
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive