Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 57

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

May 14, 2021

Dealership Rating
Employee Rating

Absolutely the best! Best dealership! Best service department! Excellent customer service. Hard to find enough positive adjectives to describe my experience over the years with Sarant. More

by PATCHRISTIANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Tony DiGuiseppe , Maurice Pereira

May 18, 2021

Sarant Cadillac responded

We're glad to hear we were excellent, Pat! It was great working with you, and we'd be happy to have you back again!

May 14, 2021

Dealership Rating
Employee Rating

They strive to provide customer satisfaction. They believe in loyalty. You are treated with respect. My experience was comfortable. Sarant is committed to their clients. More

by RAYARNOLD16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Robert Rifkin

May 18, 2021

Sarant Cadillac responded

Thanks for working with us, Ray, we're happy to hear that you were satisfied with your visit. Enjoy the new ride, and let us know when you're ready to visit again!

May 19, 2021

Sarant Cadillac responded

Our apologies, Brenda! Thank you for reaching back out & please let us know if we can do anything else to be of service!

May 18, 2021

RAYARNOLD16 responded

Wrong name, the name is Brenda. I sent the Sarant rating and I had the satisfying experience.

May 13, 2021

Dealership Rating
Employee Rating

Best service department I've dealt with over 45 years of experience. They respect your time as much as you do and get your concerns handled efficiently and professionally. More

by MIKE@SCALAMANDRECONSTRUCTION.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Sarant Cadillac responded

Mike, it's always a pleasure to have you here. We'll see you again next time!

May 12, 2021

Dealership Rating
Employee Rating

The service department Rocks! Professional and gets the job done well. We lease all our cars from Sarant and refer friends and family. we would give them more than 5 stars More

by ANTHONY.PELLICANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Sarant Cadillac responded

They sure do, and we'll be sure to let them know you said so. Thank you for choosing and recommending Sarant Cadillac. We truly appreciate your feedback and business, and we look forward to working with you again.

May 12, 2021

Dealership Rating
Employee Rating

They treat me very well my only problem is that my battery is only last a year had to put 2 batteries in two years that’s unexceptionable it also took approximately 1 year to fix my cue system but the More

by DIAJOE626
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 13, 2021

Sarant Cadillac responded

Thank you for providing this valued feedback. We hope you always feel free to reach out to our offices for any service questions or concerns. Thank you for choosing Sarant Cadillac, and we'll be sure to strive to continue these accommodating experiences.

May 06, 2021

Dealership Rating
Employee Rating

My "V" was in for Mobil 1, rotate wheels/tires, and repair small windshield crack. Joe went out of his way to make sure my glass and the whole car was perfect! The service, care, and the attention to More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale

May 07, 2021

Sarant Cadillac responded

You're so welcome! Thank you for trusting our team at Sarant Cadillac with your automotive needs. We look forward to working with you again in the future!

May 05, 2021

Dealership Rating
Employee Rating

It's always a pleasure to come there. Service was quick , everyone friendly. I am on my 2nd caddy., and getting ready for #3!! LOVE IT!!! More

by caddysally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Robert Dreyer, Tony DiGuiseppe , Maurice Pereira

May 06, 2021

Sarant Cadillac responded

Thank you! We are honored to be your dealership of choice when you need quality service on your Cadillac. When you are ready for your new one, we will be happy to help!

May 04, 2021

Dealership Rating
Employee Rating

My experience from start to finish, sales to finance, as well as service in the past has always been outstanding at Sarant Cadillac.. Thank you! More

by LISAGB62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Sarant Cadillac responded

Great to hear, Lisa! Thank you so much for your feedback. Enjoy your new car, and let us know if there is anything else you need!

May 03, 2021

Dealership Rating
Employee Rating

Tommy has been a great salesman and very helpful.The service department has been wonderful also.This is the second Cadillac I got from Sarant. More

by MARKFETKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

May 03, 2021

Sarant Cadillac responded

Thank you for the 5-stars and for your loyalty. We will be sure to pass your compliments onto Tommy and the rest of the team. We are here for you if you need anything else.

April 30, 2021

Dealership Rating
Employee Rating

Great Sales Dept and the SERVICE DEPT. is THE BEST !! Very prompt on Appointments and keeps me informed of what is being done and how long it will be. They explain everything being done, how long it More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Sarant Cadillac responded

Thank you so much! We love our customers and are so happy to know you enjoyed your time with us. We look forward to working with you again in the future!

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