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Joseph Mistretta
Joseph Mistretta | Page 56
Service Director
Sarant Cadillac
4339 Hempstead Tpke
Farmingdale, NY 11735
1,140 Reviews
Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,140 Reviews
Write a ReviewDealership Experience
29 yrs, 1 mo
Industry Experience
47 yrs, 1 mo
Specialties & Trainings
Cadillac Certified
1140 Reviews of Joseph Mistretta
May 26, 2021
Service Department has always been great. I wouldn't bring my Cadillac anywhere else. As soon as I said I was unable to wait for the car, a loaner was ready in 5 minutes. Thank you, as always!! bring my Cadillac anywhere else. As soon as I said I was unable to wait for the car, a loaner was ready in 5 minutes. Thank you, as always!! More
by JesseW
Verified CustomerOther Employees Tagged: Maurice Pereira
May 25, 2021
Sarant has always been an outstanding Cadillac dealer. John is the best salesperson around! Each and every time that I come back to Sarant I am 100% happy!!!! John is the best salesperson around! Each and every time that I come back to Sarant I am 100% happy!!!! More
by Jean P
Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira
May 25, 2021
I can't say enough about the service staff at Sarant. I went in to make an appointment for routine maintenance, and was taken on the spot! All work was done in relatively short order, while I waited with a went in to make an appointment for routine maintenance, and was taken on the spot! All work was done in relatively short order, while I waited with a coffee and sales dept conversations. More
by np5never
May 24, 2021
I have a 2021 Cadillac Escalade with 3700 miles on it. This past Wednesday I started the truck to find out that it would not even hold an idle and almost died on my driveway. I called Sarant Cadillac to This past Wednesday I started the truck to find out that it would not even hold an idle and almost died on my driveway. I called Sarant Cadillac to see if I could take it in and told them that I was going away on Friday. Even though the service advisor told me that they had no one to pick up the truck he went ABOVE and Beyond to get it to the shop and took care of the problem and Joe got my truck back to me the same DAY!!!! Joe called me that morning numerous times as he was trying to figure out how he could get the truck to the dealership and he made it work!!! In my 30 plus year or leasing or owning cars Joe wins the award for BEST service advisor!!! More
by minnie0910
Other Employees Tagged: Antonio Centeno
May 22, 2021
Joe Mistretta greeted me when I arrived for service. Joe listerend to my concerns and took care of everything. Sarant Cadillac has service my car for the past three years and I will continue to use them. E listerend to my concerns and took care of everything. Sarant Cadillac has service my car for the past three years and I will continue to use them. Excellent service, Thank you. More
by StanleyS
Other Employees Tagged: John F. Nassour, Sr. , Maurice Pereira
May 22, 2021
Joe Mistretta is a gentleman. He deligently listens to my car problems and always gives me a satisfactory explanation of what the mechanics will try to do to correct the problem. Upon completion of the job car problems and always gives me a satisfactory explanation of what the mechanics will try to do to correct the problem. Upon completion of the job Joe always explains what was done to correct the problem. Joe is an ambassador and an Asset to Sarant Cadilac. More
by BHBOBCAT
May 21, 2021
I've been a Sarant Cadillac customer for many years and the people are the main reason I keep coming back! Regardless of whether I'm seeing my guys, John N or Joe M, I'm always treated like a VIP by all th the people are the main reason I keep coming back! Regardless of whether I'm seeing my guys, John N or Joe M, I'm always treated like a VIP by all the members within the sales and service departments and actually enjoy visiting! More
by Joe C
Other Employees Tagged: Dominic Vivo, John F. Nassour, Sr., Thomas Sabbatino, Vic Castagna, Darlene Bonilla, Tony DiGuiseppe , Maurice Pereira, Chris Parts
May 20, 2021
ALWAYS PERFECT NEVER HAVE PROBLEM JOE MISTRETTA IS A PLEASURE ALWAY'S EXPLAINS EVERYTHING LET IS GOING ON WITH MY VECHILCES TOM S IN SALES IS THE BEST WILL ALWAY'S DEAL WITH HIM HE IS A STRAIGHT SHOOTER PLEASURE ALWAY'S EXPLAINS EVERYTHING LET IS GOING ON WITH MY VECHILCES TOM S IN SALES IS THE BEST WILL ALWAY'S DEAL WITH HIM HE IS A STRAIGHT SHOOTER NO BS. More
by TRLUM105
Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Vic Castagna
May 20, 2021
The back up camera black and cell when I put the car in reverse coming out of my driveway. When I most need the camera to work so I don't kill anybody on the sidewalk. I will have the car in for the third reverse coming out of my driveway. When I most need the camera to work so I don't kill anybody on the sidewalk. I will have the car in for the third time within six days. I need somebody to take responsibility and fix the situation. More
by CAROLPOETSCH
May 18, 2021
The best dealership you could ever want. Nice honest i’ve been dealing with them for over 25 years will never go anywhere else. Especially the girl Darlene who answers the phones and greet you when you walk been dealing with them for over 25 years will never go anywhere else. Especially the girl Darlene who answers the phones and greet you when you walk in she is always got a smile on her face right away you know that you are in the right dealership More
by Mazza
Other Employees Tagged: Antonio Centeno, Anthony Soriano , Darlene is a great and friendly girl in the front and answering phone
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