Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.8
239 Reviews
4.8

239 Reviews

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239 Reviews of Joseph Loera

July 25, 2025

Dealership Rating
Employee Rating

Walter"s Have A Very Good Service Dept. And It Always Help Having Good Service Advisors Like Joseph Loera And A Manager Like Mark Interlicchia More

by marcdezo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Jul 30, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Joseph's, Mark's, and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 30, 2025

Dealership Rating
Employee Rating

My Service Representative Joseph Loera always provides exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on wit More

by Deon1854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Walter's Mercedes-Benz of Riverside responded

Brenda, Providing exceptional service is so important to us here at Mercedes-Benz of Riverside and we are glad that Joseph's efforts met your satisfaction! We are thrilled to know that he explained everything regarding your vehicle needs in order for you to understand exactly what was going on with it as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 02, 2025

Dealership Rating
Employee Rating

Joseph is the only service advisor I deal with. He’s professional, friendly and he knows the Mercedes Benz product. He goes above and beyond when taking care of my CLS I would recommend Joseph t More

by Steve S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Walter's Mercedes-Benz of Riverside responded

Steve, Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Joseph's efforts met your satisfaction and recommendation! We are thrilled to know that he was professional, friendly, always goes above and beyond to take care of your CLS, professional and detailed. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Dealership Rating
Employee Rating

Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 16, 2025

Dealership Rating
Employee Rating

Walter’s Mercedes-Benz is a top-notch car dealership with a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Walter's Mercedes-Benz of Riverside responded

Lou, Thank you for leaving Joseph this amazing review! We are happy to know that he was highly knowledgeable and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you and your wife. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 21, 2024

Dealership Rating
Employee Rating

Joseph Loera, always very attentive and good customer service. Joseph is the man to go when you need your vehicle serviced at Walters. More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Walter's Mercedes-Benz of Riverside responded

Imer, We are grateful for you leaving Joseph this extraordinary review and recommendation! We are pleased to know that he was very attentive and provided you with good service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 14, 2024

Dealership Rating
Employee Rating

The dealership was what I expected it to be. I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informativ More

by tylertown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Walter's Mercedes-Benz of Riverside responded

Tyler, We are grateful for you leaving Joseph this exceptional review! We are thrilled to hear that Joseph took excellent care of you. We are pleased to know that he was very helpful, informative and friendly. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 09, 2024

Dealership Rating
Employee Rating

Walters Mercedes-Benz of Riverside wonderful dealership that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. More

by marjoriethomas60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Walter's Mercedes-Benz of Riverside responded

Marjorie, Thank you so much for leaving Joseph this incredible review! We are glad to hear that Joseph took exemplary care of you and your automotive needs. We are happy to know that he made your service experience great. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 05, 2024

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Employee Rating

Joseph Loera At Walter's Mercedes Is By Far Is The Best Service Advisors In The Building,And He Takes Great Care Of Me. More

by marcdezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Walter's Mercedes-Benz of Riverside responded

Marcdezo, Thank you so much for leaving Joseph this positive review! We are glad to hear that Joseph took great care of you and your automotive needs. We are happy to know that he is the best. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 17, 2024

Dealership Rating
Employee Rating

Edwin Correa was very helpful and professional in our transactions. I admired him on being not to pushy. I will recommend him to my friends and relatives. More

by jojo_olega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary, Edwin Corea , Andy Towns

Apr 17, 2024

Walter's Mercedes-Benz of Riverside responded

JoJo, Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Edwin's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very helpful and professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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