Almost no waiting, receptionist professional, friendly,
thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate.
thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate.
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by ernstludi
Service Price Transparency
May 13, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that JR provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes in Riverside always great to me they
provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back
provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back
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by DeniseSs
Service Price Transparency
May 10, 2024 -
Walter's Mercedes-Benz of Riverside responded
Denise,
Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was so helpful and provided you with a nice loaner. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great Extended Warranty Service My C300 has been trouble
free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty exp
free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty expires. Sam the Service Tech quickly found the problem and replaced the failing module. I am always confident that Walter's will keep my cars running in perfect condition.
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by EraSprinter
Service Price Transparency
Other Employees Tagged:
Tyler Usary
, Sam the System Technician
Apr 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
EraSprinter,
We are grateful for you leaving Sam this wonderful review! We are thrilled to hear that Sam took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she quickly found the problem with your Mercedes-Benz C300. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great customer service.
The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait.
The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait.
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by mercedes3495
Service Price Transparency
Apr 01, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing great and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
GREAT SAFF AT WALTER'S MERCEDES GOOD JOB JR EVERYTHING
WAS FIX ON TIME KEE
WAS FIX ON TIME KEE
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by MARCELINO P B
Mar 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
Marcelino,
Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he got everything fixed on time. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR Rodriguez is my senior service advisor.
I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness.
I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness.
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by roan1000
Service Price Transparency
Feb 27, 2024 -
Walter's Mercedes-Benz of Riverside responded
Roan,
We are grateful for you leaving JR this flawless review! We are thrilled to hear that JR took phenomenal care of you and could provide you with through and excellent service. We are pleased to know that he was kind and completed your vehicle before the stated time. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes Benz in Riverside has consistently
provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable.
provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable.
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by ksykes
Service Price Transparency
Feb 26, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with through and efficient service. We are pleased to know that they were friendly and helpful. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I brought in my recently purchased pre owned GLE350 for a
check up and was pleasantly surprised how efficient and quick the service was. I pulled in without appointment and met by the service receptionist an
check up and was pleasantly surprised how efficient and quick the service was. I pulled in without appointment and met by the service receptionist and told her my issue she said she’ll be right back with the service technician I believe his name is Jr Rodrigues They told me it will be an hour and half job and I can wait at the customer lounge area enjoy coffee and cookies while waiting. The wait is just about an hour and I’m on my way home. Mr Hank you!
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by rogerpolicar
Service Price Transparency
Feb 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this positive review! We are so glad that Jr and the team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your Mercedes-Benz GLE350 is ready for service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR Rodriguez was very polite if efficient.
I gave him an excellent rating. good communication
I gave him an excellent rating. good communication
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by Healthangl
Service Price Transparency
Feb 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing the positive experience you had with JR! We are happy to hear that he provided you with quality and efficient service. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Excellent service, as always, from this service
department & JR Rodriguez. I will always return here for my service needs.
department & JR Rodriguez. I will always return here for my service needs.
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by Lisa B
Service Price Transparency
Feb 01, 2024 -
Walter's Mercedes-Benz of Riverside responded
Lisa,
Thank you so much for leaving JR this incredible review! We are glad to hear that JR took amazing care of you and your automotive needs. We are happy to know that provided you with the service he always does every time you come here. We are honored by your continued business with us here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager