Kelly Sandefur
Kelly Sandefur at Walter's Mercedes-Benz of Riverside

Kelly Sandefur

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Kelly Sandefur

May 09, 2024

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Employee Rating

Kelly is honest and her integrity shows! Love to see a good person truly care! More

by VivGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Walter's Mercedes-Benz of Riverside responded

VivGU, We are grateful for you leaving Kelly this exceptional review! We are thrilled to hear that Kelly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was honest and truly cared for you. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 04, 2024

Dealership Rating
Employee Rating

My visits to Walter’s Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time an More

by Mrslbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Apr 04, 2024

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Kelly and Mark this incredible review! We are glad to hear that they took magnificent care of you and your automotive needs. We are happy to know that they took their time and support to resolve any issues or problems that may come up. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 20, 2024

Dealership Rating
Employee Rating

Walter's has been our dealership for over 30 years. We have always had a good relationship and service. More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Walter's Mercedes-Benz of Riverside responded

EraSprinter, We are grateful for you leaving us this exceptional review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We appreciate your continued business with us here at Walter's Mercedes-Benz of Riverside for over 30 years. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2024

Dealership Rating
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Kelly Sandefur is my Service Advisor. Recently had warranty service completed at Walter's MBZ. She kept me informed as to progress of the service. Very thorough & professional to communic More

by vico.czarniecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Walter's Mercedes-Benz of Riverside responded

Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was very thorough and professional to communicate with. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 22, 2024

Dealership Rating
Employee Rating

Service advisor Kelly S. was excellent. Very thorough and professional. She kept me informed as to the progress of my repairs/service. More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Walter's Mercedes-Benz of Riverside responded

Lewis, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was very through and professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 20, 2024

Dealership Rating
Employee Rating

Thank you Kelly! The service is always the best. You can tell how much you value your customers! More

by VivGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Walter's Mercedes-Benz of Riverside responded

Providing phenomenal and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she values you as a customer. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 17, 2024

Dealership Rating
Employee Rating

Kelly was helpful and professional! She helped me resolve my issue with ease and care. Thank you! More

by Mizene Perez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Walter's Mercedes-Benz of Riverside responded

Mizene, Thank you so much for leaving Kelly this positive review! We are glad to hear that Kelly took great care of you and your automotive needs. We are happy to know that she was helpful and professional. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 17, 2024

Dealership Rating
Employee Rating

Kelly Sandefur was extremely helpful, efficient and polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come More

by camelia wogu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Walter's Mercedes-Benz of Riverside responded

Camelia, Providing outstanding and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was extremely helpful, efficient and polite. We appreciate your continued business with us here. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 16, 2024

Dealership Rating
Employee Rating

As a woman, I was so happy that there was a female service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress be More

by kimberleysm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Walter's Mercedes-Benz of Riverside responded

Kimberley, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was very polite and helpful. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 13, 2024

Dealership Rating
Employee Rating

Kelly Sandefur is my specialty. She has a super inviting personality and a high standard service. She actually goes above and beyond explaining in detail the service done on my More

by arlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Walter's Mercedes-Benz of Riverside responded

Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she went above and beyond explaining in detail the service that was done to your vehicle. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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