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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 37

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
436 Reviews
4.8

436 Reviews

Write a Review

436 Reviews of Joseph Castera

October 16, 2023

Dealership Rating
Employee Rating

I was very happy with the fast and courteous service. I would recommend others to use Dana service More

by paupaudh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and see you again! Have a great ride!- The Dana Ford Team

October 15, 2023

Dealership Rating
Employee Rating

Never have a problem! Service is great and so is sales! Been a long time customer More

by lm1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Dana Ford Lincoln responded

This is great to hear! Thank you for rating Dana Ford five stars!

October 13, 2023

Dealership Rating
Employee Rating

Excellent service. Good customer service. Thank you Mike My problem was solved very easily. Thank you again. More

by Michael Luongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

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Oct 13, 2023

Dana Ford Lincoln responded

Hi Michael! We're glad to know that Mike and our team at Dana Ford were able to help solve your problem easily. Thanks for sharing your experience with us!

October 10, 2023

Dealership Rating
Employee Rating

Very good polite and got the job done quickly. Took the car in did all of the and I was on my way. More

by maryfrank457w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace , Arianna Keegan

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Oct 10, 2023

Dana Ford Lincoln responded

Thank you for your kind words, Mary! We look forward to serving you again! - Dana Ford

October 08, 2023

Dealership Rating
Employee Rating

Excellent and friendly service. Prompt service. Full explanation of work to be done. Like it More

by bolzcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , Arianna Keegan, John Lomando

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Oct 10, 2023

Dana Ford Lincoln responded

Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an excellent experience with our service and that you found it prompt and friendly at Dana Ford! Safe travels!

October 06, 2023

Dealership Rating
Employee Rating

Waited a lil to long but all and all good service and the sales man that sold me my car was amazing More

by Warnut009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio, Diane Creazzo, Lori Allotta, Irma Jace , John Lomando

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Oct 09, 2023

Dana Ford Lincoln responded

We appreciate your patience and five-star rating for us. We hope you're enjoying your new ride and look forward to working with you again! Thank you! - Dana Ford

October 02, 2023

Dealership Rating
Employee Rating

I used the mobile service,they came to my home and all services were preformed in my drive way.I highly recommend the mobile service. More

by john.brescia421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Dana Ford Lincoln responded

John, it's great to know that you found our mobile service convenient and efficient. We appreciate your recommendation! Thanks for choosing Dana Ford.

October 01, 2023

Dealership Rating
Employee Rating

Nice Job by the entire staff ,professional and service was right on time Well done!!! More

by matildeajh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Oct 03, 2023

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are grateful to have you as a customer!

September 27, 2023

Dealership Rating
Employee Rating

Great car buying experience. Very professional without the salesman’s pressure. I travel from New Jersey to do business with this dealer. This is the third vehicle I’ve purchased More

by VNAMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen, Jason Younger

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Sep 28, 2023

Dana Ford Lincoln responded

We're delighted to know that you had a great car-buying experience with us at Dana Ford! It's wonderful to have your continued support over the years. Safe travels in your new vehicle and we look forward to assisting you again in the future!

September 21, 2023

Dealership Rating
Employee Rating

Best service ever vehicle was done in a timely fashion everyone was polite and knowledgeable can’t wait for my next service at the best dealerships ever More

by jroman463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Irma Jace , John Lomando

Report | Print
Sep 21, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're glad to know you had a great experience with our team at Dana Ford. We look forward to seeing you again during your next visit! Have a great ride!

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