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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 34

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
436 Reviews
4.8

436 Reviews

Write a Review

436 Reviews of Joseph Castera

December 22, 2023

Dealership Rating
Employee Rating

My service appointment was handled efficiently and completed above expectations. Friendly staff and quick service, gret job to all! More

by jimmyjm2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Dec 27, 2023

Dana Ford Lincoln responded

Hey Jimmy, thank you for choosing us! We'll see you next time. Safe travels!- The Dana Ford Team

December 17, 2023

Dealership Rating
Employee Rating

Great service. Very nice. They pick my car up from service and bring it back for free More

by rscalici123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , John Lomando

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Dec 18, 2023

Dana Ford Lincoln responded

Thank you for choosing Dana Ford for your car needs! We look forward to assisting you again in the future! Safe travels!

December 17, 2023

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Employee Rating

Dana Ford , I’ve been a customer since 2009 , always great service for my cars, I always choose Dana Ford In Staten Island , never had any problems. I’m a true customer. More

by dcioffi1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Dec 18, 2023

Dana Ford Lincoln responded

Hi D Cioffi ! We're delighted to know you have been with us since 2009 and have consistently received great service for your cars at Dana Ford. We appreciate your loyalty and look forward to serving you in the future!

December 12, 2023

Dealership Rating
Employee Rating

Nice job overall great and easy came right to the house got it done and let me know a couple other issues More

by lisam616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2023

Dana Ford Lincoln responded

Hey Lisam, thank you for the 5-star rating! We're glad to know that you found our service at Dana Ford convenient and efficient. We always aim for a great customer experience and see you next time! Safe travels!

December 12, 2023

Dealership Rating
Employee Rating

I had the most wonderful Experience in service and I was in and out very quickly More

by tammyscaglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2023

Dana Ford Lincoln responded

Hey Tammy, thank you for the 5-star rating! We're delighted to hear about your wonderful service experience at Dana Ford. We look forward to serving you again! Have a great ride!

December 08, 2023

Dealership Rating
Employee Rating

The facility is clean and beautiful. Staff is always helpful and generous with their time. More

by MBULDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Dec 11, 2023

Dana Ford Lincoln responded

Thank you for the wonderful review! Our Dana Ford team is grateful for your support and looks forward to seeing you next time!

December 06, 2023

Dealership Rating
Employee Rating

My partner lease a new Lincoln in 2017 that we’re so nice she lease again in 2020.I was so in press that I got a 2020 F150 for me an her son lease a2023 F150 for him self. We’re all very happy. More

by Zanelli.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer , Jason Younger

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Dec 06, 2023

Dana Ford Lincoln responded

Hi Zanelli! We're delighted to know that you and your family have had such positive experiences with us at Dana Ford. It's great to see our Lincoln and F-150 models making everyone happy! Thanks for the review, we appreciate it!

December 03, 2023

Dealership Rating
Employee Rating

They were very courteous and honest about how long the service would take on my vehicle. More

by vinjodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Dec 05, 2023

Dana Ford Lincoln responded

Hi Vinjodi! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

December 01, 2023

Dealership Rating
Employee Rating

They did their work in a timely manner and we're very courteous and Joe was great to work with More

by MCAMERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Dana Ford Lincoln responded

We appreciate your feedback and kind words. We hope you will reach out to us to discuss if there are any concerns to share with us. Thank you! - Dana Ford

December 01, 2023

Dealership Rating
Employee Rating

Friendly service, effective communication, efficient, would recommend Dana Service to family and friends, would gladly go back More

by kon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 01, 2023

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! We appreciate your recommendations and look forward to seeing you again. Safe travels until then!

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