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Joseph Cassello
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Joseph Cassello | Page 67
Assistant Service Manager
Oak Lawn Toyota
4320 W 95th St
Oak Lawn, IL 60453
678 Reviews
678 Reviews
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678 Reviews of Joseph Cassello
June 19, 2020
Everything went well when I came in for my 20K miles service. I even got a free car wash voucher. My sales rep John Beris is always greeting me when I come in for service. He was the one I purchased my service. I even got a free car wash voucher. My sales rep John Beris is always greeting me when I come in for service. He was the one I purchased my first truck with in March 2019. He is very friendly and always offers me something such as a bottle of water. The Oak Lawn Toyota Family always make my visits quick and convenient. I will always refer them to friends and family. Everyone keep up the great work! More
by LIZZIE G
Verified CustomerOther Employees Tagged: John Beris, Sal Gaeta , Mark Girlich
Helpful 
June 12, 2020
Great Service From the moment I pulled my car, I was greeted with “be with you soon”. Person in service dept was very pleasant and smiled, even with the mask on. Yo From the moment I pulled my car, I was greeted with “be with you soon”. Person in service dept was very pleasant and smiled, even with the mask on. You could hear in his voice. As I waited I watch how others were taken care of, they should give a 10 also. There was a customer there with out a mask on, he was still taken care of. He talked a lot, have extra mask for people like him. He was close to the service guy to the right of the door. Can’t remember names More
by darlenestokes12
June 05, 2020
Everyone explained to me what was going on, and very professional though out , detailed on what my options where for parts and labor. Overall a great experience professional though out , detailed on what my options where for parts and labor. Overall a great experience More
by Enriqueevazquez17
Other Employees Tagged: Juan Vazquez, Bill Elvidge, Andres Rivera, Frank Nash, Keith Stadler, Sal Gaeta
June 04, 2020
Very courteous and explained the status of my vehicle in detail. The social distance is in tact and very clean to be in for a service. detail. The social distance is in tact and very clean to be in for a service. More
by adreanporter
Other Employees Tagged: Juan Vazquez, Frank Nash, Keith Stadler, Sal Gaeta
June 04, 2020
The agent was very knowledgeable about my issues and I felt good with him information to me . He shared work that need to be done . I like this place of service felt good with him information to me . He shared work that need to be done . I like this place of service More
by MYERSCHRISTOPHER57
May 28, 2020
I usually deal with Steve Hertogs on any issues I might have, from buying a new car to having my car serviced. He is awesome and goes out of his way for his customers have, from buying a new car to having my car serviced. He is awesome and goes out of his way for his customers More
by debcitko
Other Employees Tagged: Steve Hertogs
May 26, 2020
The waiting area was spaced well for social distancing and someone sanitized the area while I was there. I have no complaints about the service done on my car. It’s running good. and someone sanitized the area while I was there. I have no complaints about the service done on my car. It’s running good. More
by nalaird
May 21, 2020
Very nice professional staff. Always addresses and answers my questions and tell me the exact problem and price to fix issues with my car. Very happy with service department mechanics and staff. answers my questions and tell me the exact problem and price to fix issues with my car. Very happy with service department mechanics and staff. More
by sistawashington
Other Employees Tagged: Juan Vazquez, Andres Rivera, Frank Nash, Keith Stadler, Sal Gaeta
May 20, 2020
I have serviced my car at Toyota for many years, as well as purchasing my cars. Whenever my car needed repairs, the staff has always been polite, helpful and honest. I recommend having Toyota service y as purchasing my cars. Whenever my car needed repairs, the staff has always been polite, helpful and honest. I recommend having Toyota service your car. All questions and concerns get addressed in a professional manner. More
by ANITA_TERRAZAS
Other Employees Tagged: Bob Spee, Juan Vazquez
May 19, 2020
Staff is always courteous, service department listens, doesn’t oversell . The sales staff has been there for a long time and strive to provide solid service. doesn’t oversell . The sales staff has been there for a long time and strive to provide solid service. More
by grandepk
Other Employees Tagged: Bob Spee, Juan Vazquez
