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Joseph Cassello

Overview Reviews (676) Inventory (98)

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Joseph Cassello

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Joseph Cassello | Page 68

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8

676 Reviews

Overview Reviews (676) Inventory (98)

4.8

676 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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676 Reviews of Joseph Cassello

May 02, 2020

Dealership Rating

Employee Rating

The service center is one of the best I've ever encountered. Joe was patient and took the time to explain to me everything I needed to know about what was going with my car. I was updated regularl encountered. Joe was patient and took the time to explain to me everything I needed to know about what was going with my car. I was updated regularly on the progress. More

by stephanie.k.vazquez

Verified Customer

Recommend Dealer

Yes

Helpful 0

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May 03, 2020 -

Oak Lawn Toyota responded

Stephanie, We are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

April 24, 2020

Dealership Rating

I have always been very satisfied with Oal Lawn Service. They completely explain what the car needs and finish the service in a timely manner. Will return for all of my car service needs. They completely explain what the car needs and finish the service in a timely manner. Will return for all of my car service needs. More

by skatedee1

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 25, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vasques, Service Manager

April 22, 2020

Dealership Rating

Employee Rating

I liked the service done on my car. The service desk man Joseph Cassello was very helpful knowledgeable and kind. The place Was very clean. Joseph Cassello was very helpful knowledgeable and kind. The place Was very clean. More

by angel4christ09

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: I notice you have no African American

Helpful 0

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Apr 23, 2020 -

Oak Lawn Toyota responded

Thank you so much for your 5 star review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vasques, Service Manager

April 22, 2020

Dealership Rating

Employee Rating

Everyone was professional and helpful. Service was quick. I didn’t have to wait long. Service area was very clean. Waiting area was very welcoming. I didn’t have to wait long. Service area was very clean. Waiting area was very welcoming. More

by Dawn Jerger

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review, Dawn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

April 22, 2020

Dealership Rating

This dealership has always been very helpful supplying information about what my car needs for repairs and upon completion, also question I ask there's a right answer to them all. information about what my car needs for repairs and upon completion, also question I ask there's a right answer to them all. More

by WILMASGARMENTS

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vasques, Service Manager

April 18, 2020

Dealership Rating

Employee Rating

Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle each time I came in for service they were kind and caring always do an excellent job servicing my vehicle More

by clarktekoa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Steve Barrix, Jason Stoit, Lauren Boutos, Juan Vazquez, Andres Rivera, Keith Stadler , Diana Colosimo Huber

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Apr 19, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

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