Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 65

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

Write a Review

698 Reviews of Joseph Cassello

August 22, 2020

Dealership Rating
Employee Rating

The service has always been excellent. The staff will explain what the problem is with ur vehicle and give a estimate, repair it if possible and u r on your way. I have never had a issue with the repair More

by earsel53
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2020

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 22, 2020

Dealership Rating
Employee Rating

My car was serviced in a very timely manner. Joe was extremely pleasant and informative. This was my first experience with the service department and I was impressed. More

by ECOSTELLO0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 22, 2020

Dealership Rating
Employee Rating

Great customer service . I love coming to Toyota because they are so friendly and get the job done in a timely matter. Will come again More

by VERNLA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2020

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 22, 2020

Dealership Rating
Employee Rating

The Toyota dealership in Oak Lawn is amazing. Everyone is so helpful and the service is high quality. My family and I have been coming here for over twenty five years. Thank you for your great service. More

by Amani W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Thnaibat , Mark Girlich, Frank Nash, John Richerme, Manny

Aug 23, 2020

Oak Lawn Toyota responded

It has been a pleasure serving you, Amani. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 21, 2020

Dealership Rating
Employee Rating

Called at 230 was put right in at 340!!! Tire done and out in 35 minutes. Very happy and will refer other Toyota owners and this looking for a Toyota!!! More

by TAMMIECIPRIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

Aug 23, 2020

Oak Lawn Toyota responded

We are very happy, Tammie, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

August 20, 2020

Dealership Rating
Employee Rating

Good service — in years past I would pick up my car and it was also washed with clean floor mats —- I guess that’s no longer part of the “service” More

by SLMFEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch

Aug 21, 2020

Oak Lawn Toyota responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your car's service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience. Juan Vazquez, Service Manager

August 15, 2020

Dealership Rating
Employee Rating

Great Service Mr. Cassello was professional and courteous. He was also helpful and knowledgeable regarding a question I had regarding my husband's 2010 Corolla emi More

by debjan1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 15, 2020

Dealership Rating
Employee Rating

I am satisfied with the service that I received at Oak Lawn Toyota. The technicians were able to fix the conditions of my car and inform me of issues that needed to be taken care of. More

by JSPeck886
Recommend Dealer
Yes
Aug 17, 2020

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

August 15, 2020

Dealership Rating
Employee Rating

Joe and Sal are very nice to work with and helpful and a pleasant to work with for me. Joe and Sal do a great job for Oak Lawn Toyota. Thank you More

by Murnee1209@sbcglobal.net
Recommend Dealer
Yes

Other Employees Tagged: Bill Elvidge, Sal Gaeta

Aug 15, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

August 14, 2020

Dealership Rating
Employee Rating

Great job fast service, glad to have Toyota certified tech doing the maintenance , they even inspected car and found another issue covered by the warranty More

by r.ekhart
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Aug 15, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

...
65
...

Dealership Inventory (99 Vehicles)

used 2025 Toyota Camry car, priced at $30,247
2025 Toyota Camry
used
Blue exterior
Automatic
Front-wheel Drive
used 2022 Toyota Corolla Cross car, priced at $27,141
2022 Toyota Corolla Cross
used
Silver exterior
Automatic
All-wheel Drive
used 2022 Toyota RAV4 Hybrid car, priced at $37,512
2022 Toyota RAV4 Hybrid
used
Blizzard Pearl/Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2024 Toyota RAV4 car, priced at $36,181
2024 Toyota RAV4
used
Ice Cap exterior
Automatic
All-wheel Drive
used 2025 Toyota RAV4 car, priced at $34,330
2025 Toyota RAV4
used
Ruby Flare Pearl exterior
Automatic
Front-wheel Drive
used 2024 Toyota Corolla car, priced at $23,415
2024 Toyota Corolla
used
Pearl exterior
Automatic
Front-wheel Drive