Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 54

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

April 11, 2021

Dealership Rating
Employee Rating

Excellent customer experience. Service reps provide verbal estimates and advice. Good waiting room. Reliable repairs- my car is well-maintained by this dealership for over 12 years, with more to come. More

by ABCanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joseph here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 11, 2021

Dealership Rating
Employee Rating

I've always been extremely pleased with the service I've received at Oak Lawn Toyota. The staff is friendly, polite, courteous, knowledgeable, helpful, and trustworthy. I've purchased my last three vehicles More

by CARLAMAE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Oak Lawn Toyota responded

Carla Mae, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 08, 2021

Dealership Rating
Employee Rating

The service was impeccable. People were friendly and very curtious I felt with a lady named Kayla pretty and very knowledgeable of what needed to be done . Thank you Kayla More

by JOLYNE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 01, 2021

Dealership Rating
Employee Rating

Good 👍🏿 They Do very good service. They will help you if you need help. Any problems that you used to have. They will solve it! More

by ahmedmutania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta

Apr 02, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 01, 2021

Dealership Rating
Employee Rating

I was completely satisfied with the service provided for my car. The service representative, Mr. Joseph was very informative and accurate in suggesting the appropriate options needed to correct the problem. More

by Rigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 31, 2021

Dealership Rating
Employee Rating

We always receive great customer service at Oak Lawn Toyota. It is easy to make appointments and get in quickly for service. If any problems are found, they are explained and given a priority (should More

by KKCOLOSIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Apr 01, 2021

Oak Lawn Toyota responded

We appreciate you taking the time to leave us this fantastic review! Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 30, 2021

Dealership Rating
Employee Rating

The service was prompt and courteous and the environment was friendly I will use this dealership again in the future and recommend it’s service to others More

by ABDHAKWAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch

Mar 31, 2021

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 25, 2021

Dealership Rating

I was able to get an appointment pretty quickly and all work finished same day, they were very attentive in checking the things I was concerned about and addressed all issues. More

by Tony Juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business, Tony! Juan Vazquez, Service Manager

March 24, 2021

Dealership Rating

I recently brought in my leased 2018 Toyota Corolla IM to purchase a Hybrid Toyota Corrolla. Bob Spee was great at explaining all aspects of the Hybrid. Jason was very helpful in Finance and Luis was help More

by MTZELLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Oak Lawn Toyota responded

Thank you! We are so happy to hear that Bob, Jason, and Luis were able to help you get your new Hybrid Corolla. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

March 24, 2021

Dealership Rating
Employee Rating

Unfortunately I’ve had my car in 3 times since buying it but that isn’t a reflection of your service department. They’ve always been great at taking care of the problem and making sure I was satisfied with More

by JW110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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