Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 48

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

July 04, 2021

Dealership Rating

Clean and spacious waiting area and friendly service writers who are willing to work with you More

by dwaynebetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Oak Lawn Toyota responded

Thank you so much for your kind words, Dwayne, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

July 04, 2021

Dealership Rating
Employee Rating

Always helpful and on time. Thanks for a job well done More

by LORI9526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

July 01, 2021

Dealership Rating
Employee Rating

Very efficient. Got us in and out in about 1 1/2 hours. No charge but second time in shop in two weeks for same problem. I think it is solved More

by mmc1026153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We appreciate your business and look forward to serving you in the future. Juan Vazquez, Service Manager

June 25, 2021

Dealership Rating
Employee Rating

We have been buying and using oak lawn Toyota since late 1990’s. Great place! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Steve Barrix, Frank Nash, Daniel Schnur

Jun 28, 2021

Oak Lawn Toyota responded

Chris, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

June 22, 2021

Dealership Rating

Great service. Personable staff, helped answer any questions that were asked. The service on the car was also done in a timely manner. All around great experience More

by nkaide2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 20, 2021

Dealership Rating
Employee Rating

I spent over one hour driving to & from Oak Lawn Toyota I spent over one hour driving to & from Oak Lawn Toyota (summer drivers in Chicago😩😠🤯) to have a routine oil change because of the Service Depart More

by madonharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

June 19, 2021

Dealership Rating
Employee Rating

Staff is very professional and helpful. I requested if they could change my original appointment to an earlier time if possible and they were able to help me with my request. More

by rpardo1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schnur

Jun 21, 2021

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

June 18, 2021

Dealership Rating
Employee Rating

I always get great service from Oak Lawn Toyota. They do what is necessary never over sell. I would definitely recommend Oak Lawn Toyota to all my friends. More

by ICALQ8
Recommend Dealer
Yes
Jun 18, 2021

Oak Lawn Toyota responded

It's great to hear that our service team has provided you with such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota, we look forward to seeing you again! Juan Vazquez, Service Manager

June 18, 2021

Dealership Rating
Employee Rating

Very professional and friendly. Kept up to date on the progress of the work being performed on you vehicle. Explained what needed to be done on my vehicle in termsci could understand. More

by dan195752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta , Mark Girlich

Jun 18, 2021

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

June 16, 2021

Dealership Rating
Employee Rating

Listened to my needs and completed the work needed. Looked over car to diagnose possible services needed in the future. Also presented to me possible recommendations for next visit. More

by pabagley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Jun 16, 2021

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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