Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 43

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

September 16, 2021

Dealership Rating
Employee Rating

Oak lawn Toyota service department is one of the greatest, their technicians know what they are doing I have never had to bring my car back to redo any repair. The service department staff are court More

by bernicemcmillan
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta

Sep 16, 2021

Oak Lawn Toyota responded

Thank you! We appreciate your business, Bernice, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 14, 2021

Dealership Rating
Employee Rating

Service department is efficient and quick and on time with delivery. Considering the other dealerships are all on strike it’s nice that this dealership cares about its customers More

by mbernitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Sep 14, 2021

Oak Lawn Toyota responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 12, 2021

Dealership Rating
Employee Rating

The service representative was very friendly, knowledgeable, & professional. I enjoyed my experience. My wait wasn’t long either. A complimentary car wash would be a nice addition. More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta , Daniel Schnur

Sep 12, 2021

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 11, 2021

Dealership Rating
Employee Rating

Great customer service, all the issues that I went for were fix and my car is back to running the way it should be . Great job . More

by JORGENS2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2021

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 10, 2021

Dealership Rating
Employee Rating

This dealership is very customer focused.They analyzed This dealership is very customer focused. They analyzed the problem and promptly advised me of my options. Once the decision was made, they were able More

by J Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

Sep 11, 2021

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 10, 2021

Dealership Rating
Employee Rating

The services was very good The sale person was knowledgeable and friendly he made me feel comfortable he showed me variety of automobiles I like the truck he sold me it was very hot and you all More

by Cjportis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Taiym

Sep 11, 2021

Oak Lawn Toyota responded

Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

September 08, 2021

Dealership Rating
Employee Rating

I Have been taking my car to this dealer since 2016. And they are alway friendly and get the work done in a reasonable time. More

by lizsaleh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Frank Nash, Daniel Schnur

Sep 08, 2021

Oak Lawn Toyota responded

Liz, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 08, 2021

Dealership Rating
Employee Rating

Very polite everyone was friendly thank you for your service Five stars I do not remember the names of the personal that took care of my vehicle but everyone was professional The place was very cl More

by maryann.enright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Frank Nash, Daniel Schnur

Sep 08, 2021

Oak Lawn Toyota responded

Thank you so much for your excellent review, Maryann! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 07, 2021

Dealership Rating
Employee Rating

Service Staff very helpful & friendly . Discussed addl services that would possibly be required. I would recommend coming to Oak Lawn Toyota to others. Thank you! More

by rmq0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 07, 2021

Dealership Rating
Employee Rating

Fast and reliable service. Always feels good coming to Toyota Dealership, You feel at ease knowing that they have a good reputation for taking care of their customers. More

by Jericho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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