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Joseph Cassello

Overview Reviews (698) Inventory (99)

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Joseph Cassello

Joseph Cassello | Page 42

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9

698 Reviews

Overview Reviews (698) Inventory (99)

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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698 Reviews of Joseph Cassello

September 23, 2021

Dealership Rating

Employee Rating

Excellent customer service very professional finish the work in timely manner. Very friendly. Very clean work in timely manner. Very friendly. Very clean More

by MAHANASSAR1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Stoit , Vito Dinella

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Sep 23, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

September 23, 2021

Dealership Rating

Employee Rating

I love the fact that the get you in and out in a timely manner. manner. More

by cdboyd79

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 23, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

September 22, 2021

Dealership Rating

Employee Rating

I was taken In before closing, My request was completed in an hour everyone was polite. Not much hassle with extra upsell. I was grateful my time was very limited that day. in an hour everyone was polite. Not much hassle with extra upsell. I was grateful my time was very limited that day. More

by Angelaparats

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Sal Gaeta , Daniel Schnur

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Sep 22, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 21, 2021

Dealership Rating

Employee Rating

Client since 2007 and wouldn’t go anywhere else. Great service department and employees. I highly recommend this dealership. service department and employees. I highly recommend this dealership. More

by ivetteduran

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Sal Gaeta , Frank Nash

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Sep 22, 2021 -

Oak Lawn Toyota responded

Ivette, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for being loyal customer! Juan Vazquez, Service Manager

September 21, 2021

Dealership Rating

Employee Rating

I have always gone there for oil changes & wait for my car at dealer. This time I was there a little longer due to a problem with my locks. car at dealer. This time I was there a little longer due to a problem with my locks. More

by BABS9723

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 22, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 18, 2021

Dealership Rating

I have been a customer since 2009…Excellent service. Excellent people. I will not take my car anywhere else. Excellent people. I will not take my car anywhere else. More

by Janetsown9745

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez

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Sep 19, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 18, 2021

Dealership Rating

People that work there are very friendly and accommodating. Great service.! Service is very efficient! accommodating. Great service.! Service is very efficient! More

by VANTICHELT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marty Maggio

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Sep 19, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 17, 2021

Dealership Rating

Employee Rating

The people who work there are very friendly the service is fast but efficient they care about your car is fast but efficient they care about your car More

by Notnow

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marty Maggio, Juan Vazquez

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Sep 18, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 16, 2021

Dealership Rating

Polite, efficient, through, handled all my needs within a very reasonable time period. Great job very reasonable time period. Great job More

by KENNETHWICHEREK

Verified Customer

Recommend Dealer

Yes

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Sep 16, 2021 -

Oak Lawn Toyota responded

Kenneth, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 16, 2021

Dealership Rating

Employee Rating

Have been doing business with Oak Lawn Toyota for over 30 years. I am always extremely satisfied with sales and service. 30 years. I am always extremely satisfied with sales and service. More

by RMOC50

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Frank Nash, Daniel Schnur

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Sep 16, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, again!, We are thrilled that you found another experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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