Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 44

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

September 05, 2021

Dealership Rating
Employee Rating

Employees are all very nice, helpful and understand your needs and concerns. The dealership is very clean especially the women's bathrooms and the waiting room. More

by michelleweir1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2021

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Michelle, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 04, 2021

Dealership Rating
Employee Rating

Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people. More

by Xrighter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2021

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 04, 2021

Dealership Rating
Employee Rating

Good welcome on arrival. The car was ready when promised. I am happy with the service I received. The cost is more than I’d like. Better coupons for loyal customers would be appreciated. More

by rnlynn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2021

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 04, 2021

Dealership Rating
Employee Rating

Toyota was great in assisting me with my recall and my tire 5000 mile service as well as explaining the reason why they the oil change policy More

by Burgundyjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2021

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 02, 2021

Dealership Rating
Employee Rating

Excellent service and professional. Regardless of those taking off I was serviced in a reasonable amount of time. Thank you for everything. Have a great day. More

by winston_tiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 02, 2021

Dealership Rating
Employee Rating

Steve Barrix is the reason we keep buying from Oak Lawn Toyota . As a family we have purchased 8 vehicles from OLT. Outstanding service from Steve and Joe in the service department More

by Miketl14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barrix

Sep 02, 2021

Oak Lawn Toyota responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. John Carnivele, General Manager

September 01, 2021

Dealership Rating
Employee Rating

I'm please to have a good relationship with your company it was great to be part of it in happy with my car serious More

by STUBBY1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek, Jason Stoit, Marty Maggio, Juan Vazquez, Keith Stadler, Sal Gaeta , Mark Girlich, Frank Nash, Daniel Schnur

Sep 02, 2021

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 01, 2021

Dealership Rating
Employee Rating

Since day one 2006 my husband and always brought and still are bringing our car in for service at our same Toyota for 15 years . We trust the service , compassion , and knowledge of our service people. More

by SUGARPLUM460
Recommend Dealer
Yes
Sep 01, 2021

Oak Lawn Toyota responded

Thank you, Jan, for sharing your thoughts about your experience with Joe here at Oak Lawn Toyota. We appreciate your business and are happy to help in any way we can! Juan Vazquez, Service Manager

August 31, 2021

Dealership Rating
Employee Rating

Good service. Thank you. Their customer service and technical service is professional. My vehicle's service mileages were over and I called them and they gave me very quick service and worked on it. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Frank Nash, Daniel Schnur

Aug 31, 2021

Oak Lawn Toyota responded

Mark, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 29, 2021

Dealership Rating
Employee Rating

Quick and to the point service. The service on my car was a quick turn around for me and I was not at the dealership all day. More

by tishia34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez , Frank Nash

Aug 29, 2021

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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