Jose Cepeda | Page 25

Amazing customer service I was helped by Joel Rivas. From the moment i walked in to the moment i left i knew he had my best interest in mind. He completely sent above and beyo I was helped by Joel Rivas. From the moment i walked in to the moment i left i knew he had my best interest in mind. He completely sent above and beyond to mane sure i left with my dream car at an affordable payment. Joel was very knowledgeable on all cars. Amazing salesman. More

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Excellent!!! Joel is a great salesman and took his time to show me everything on a new 2015 Sonata. He got me a great price and exactly what I was looking for. Jos Joel is a great salesman and took his time to show me everything on a new 2015 Sonata. He got me a great price and exactly what I was looking for. Jose Cepeda his manager also is very friendly and nice. VERY HAPPY with the level of service I received. Thank you again Joel I definitely will be refferin my friends and family to you. More

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Phenomenal Alexandra Martinez really went above and beyond to make it happen for me, she got me in a new 2015 Sonata which I love!,Made my shopping experience ve Alexandra Martinez really went above and beyond to make it happen for me, she got me in a new 2015 Sonata which I love!,Made my shopping experience very enjoyable,quick and painless as well as the management team Eric and Jose. I will definitely send my friends and family to her and will do business again in the future at Universal Hyundai because of her. More

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Great Service! The service in this dealer was great, when purchasing my new car they provided me with excellent customer service. They were very knowledgeable and re The service in this dealer was great, when purchasing my new car they provided me with excellent customer service. They were very knowledgeable and really helped me with making my decision on what car to pick. The Manager Jose Cepeda and the salesman Pedro were great they provided me with an excellent service. I would recommend this place to everyone I know! More

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Awesome service all around Carlos G and Jose C were awesome.This is our 2nd purchase with them and they made it happen for our family both times. We are very happy and will do b Carlos G and Jose C were awesome.This is our 2nd purchase with them and they made it happen for our family both times. We are very happy and will do business with them again for our next purchase for sure. They were very attentive, quick and efficient when it can down to finding what we wanted. They made it work. So thank you very much. I totally recommend Carlos Garces to anyone that wants to buy a car. More

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I love this place.. I had a excellent experience buying my new hyundai Santa fe. this place has an amazing staff. Carlos Garces, José Cepeda and amin were very nice and I had a excellent experience buying my new hyundai Santa fe. this place has an amazing staff. Carlos Garces, José Cepeda and amin were very nice and helpful with me. thank you to all of you guys. More

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Excellent experience. The guys that helped me were great and I appreciated the time and effort they put into help me with my car buying experience with all. Specially Carlo The guys that helped me were great and I appreciated the time and effort they put into help me with my car buying experience with all. Specially Carlos Garces and José Cepeda. More

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Shopping Experience Adam was great, he was great in customer service. I was really doubtful as I walked in the dealership, since most of them just care about selling you Adam was great, he was great in customer service. I was really doubtful as I walked in the dealership, since most of them just care about selling you a car. But, Adam was different, he took his time, and did his best to get me what I needed. Next time I buy a car, I will go to Universal Huyndai. More

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Dealership experience I was recently in the market for a new car and searched several dealers before going to Universal Hyundai. Our sales person was Ernie Plaza and thanks I was recently in the market for a new car and searched several dealers before going to Universal Hyundai. Our sales person was Ernie Plaza and thanks to him I am driving a brand new Elantra. He is a very genuine and very modest young man. He listened to my needs and was very patient throughout the process. Through my years of car buying experiences this was one was the best and the smoothest. I would definitely advise everyone to visit this dealership and recommend Ernie Plaza as their salesperson. My husband and I WILL be returning to him in the future! Thank you Hyundai for making this experience possible! More

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worst place ive ever been to for car buying. I went to this dealership in hopes of trading in my car for a used car. When i arrived they asked me for my keys and checked my car out. I told them i I went to this dealership in hopes of trading in my car for a used car. When i arrived they asked me for my keys and checked my car out. I told them i was looking for a used car. I said i was interested in a Sonata, but they gave me a pamphlet for an elantra. I said over and over again i wanted a sonata. They then toted me around the entire new car lot looking at cars that were way to expensive for what i was looking for. It was like the sales rep wasn't even listening to me. He said i couldn't get a used car and that it had to be new, which is alot of BS since i talked to another dealer and they said it was fine. After going back and forth with them for 2 hours it seemed like i literally got up and left the table. These peope dont listen at all to what u want. HORRIBLE EXPERIENCE i will never buy a car from them and i will never recommend this place. More

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